Outcome Standards
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Relevant Resources |
1. Training and assessment |
Quality training and assessment engages VET students and enables them to attain nationally recognised, industry-relevant competencies. |
Training |
1.1 Training is engaging and well-structured and enables VET students to attain skills and knowledge consistent with the training product. |
Delivery of Training QMS Pack
Learning Resources Templates Pack
Third Party Management QMS Pack
Training & Assessment Strategy Pack
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Attendance Record Template
Contact Record Template
Learning Program Proposal Form
Session Plan Template
Training & Assessment Strategy Template
UoC Assessment Mapping Template
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1.2 Effective engagement with industry, employer and/or community representatives informs the industry relevance of the training. |
Industry Engagement QMS Pack
Stakeholder Engagement Pack
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Industry Engagement Form
Quality Indicator Annual Summary Form
Student Satisfaction Survey Form
Trainer Assessor Satisfaction Survey Form
Training & Assessment Strategy Review Checklist
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Assessment |
1.3 The assessment system is fit-for-purpose and consistent with the training product. |
Assessment & Evidence Collection QMS Pack
Assessment Pack
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Assessment Validation Guide
Competency Mapping Tools
Post-Assessment Validation Form
Pre-Assessment Validation Form
Standards of Assessment Guide
UoC Assessment Mapping Template
Validation of Assessment & Risk Register
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1.4 The assessment system ensures assessment is conducted in a fair and appropriate way and enables accurate judgements of VET student competency. |
Assessment & Evidence Collection QMS Pack
Assessment Pack
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Assessment Outcome Report Form
Assessment Validation Guide
Competency Mapping Tools
Other Party (Workplace Supervisor) Report
Post-Assessment Validation Form
Pre-Assessment Validation Form
RPL Kit Templates
Standards of Assessment Guide
Training & Assessment Plan for Students Template
UoC Assessment Mapping Template
Validation of Assessment & Risk Register
Work Placement Booklet
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1.5 The assessment system is quality assured by appropriately skilled and credentialled people through a regular process of validating assessment practices and judgements. |
Assessment Pack
Validation of Assessment QMS Pack
Validation Pack
VET Personnel Requirements Pack
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Assessment Validation Guide
Post-Assessment Validation Form
Pre-Assessment Validation Form
UoC Assessment Mapping Template
Validation of Assessment & Risk Register
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1.6 VET students with prior skills, knowledge and competencies are supported to seek recognition of prior learning to progress through the training product. |
Assessment Pack
RPL & CT Pack
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RPL & Credit (CT) Application Form
RPL Equivalency Mapping Template
RPL Kit Templates
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Credit transfer |
1.7 VET students who have previously completed an equivalent training product are supported to have their training recognised. |
RPL & CT Pack
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RPL & Credit (CT) Application Form
RPL Equivalency Mapping Template
RPL Kit Templates
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Facilities, equipment, and resources |
1.8 Facilities, resources and equipment for each training product are fit-for-purpose, safe, accessible and sufficient. |
Facilities & Equipment Management Pack
Work Health & Safety QMS Pack
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Facilities & Equipment Register
Hazard / Incident / Injury Report Form
Learning Program Proposal Form
WHS Induction for Students Form
WHS Management Plan Template
WHS Risk Register
Work Placement Booklet
Work Placement Agreement MOU Template
Workplace Suitability Checklist Form
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2. VET student support |
VET students are treated fairly and are properly informed, protected, and supported. |
Information |
2.1 VET students have access to clear and accurate information, including to make informed decisions about the training product and the RTO, and are made aware of changes that affect them. |
Australian Privacy Principles – Implementation Guide for RTOs
Course Confirmation, Cancellation & Withdrawal Pack
Marketing Management QMS Pack
Privacy & Recordkeeping Pack
Student Information & Enrolment Pack
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Application for Enrolment Form
Business Plan & Marketing Strategy Template
Induction Checklist Form
Letter of Acceptance Template
Marketing Material Approval Register
Marketing Review Checklist Form
Student Handbook Template
Third Party Student Notification Form
Transition Planning Tool Form
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2.2 VET students are advised, prior to enrolment, about the suitability of the training product for them, taking into account their skills and competencies. |
Marketing Management QMS Pack
Student Information & Enrolment Pack
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Application for Enrolment Form
Business Plan & Marketing Strategy Template
Disability Standards for Education Internal Review Tool
Induction Checklist Form
Letter of Acceptance Template
Student Handbook Template
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Training support |
2.3 VET students have reasonable access to training support services, teachers, trainers and assessors and other staff to support their progress through the training product. |
Attendance Record Template
Contact Record Template
Disability Standards for Education Internal Review Tool
Intervention Strategy Record
Session Plan Template
Study Tips Guide
Student Support Pack
Student Support Services Guide
Training & Assessment Plan for Students Template
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2.4 Reasonable adjustments are made to support VET students with disability to access and participate in training and assessment on an equal basis. |
Student Support Pack
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Application for Enrolment Form
Disability Standards for Education Internal Review Tool
Training & Assessment Plan for Students Template
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Diversity and inclusion |
2.5 The learning environment promotes and supports the diversity of VET students. |
Student Support Pack
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Disability Standards for Education Internal Review Tool
Student Handbook Template
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Wellbeing |
2.6 The wellbeing needs of the VET student cohort are identified and strategies are put in place to support these needs. |
Child Safety & Wellbeing Pack
Student Support Pack
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Application for Enrolment Form
Induction Checklist Form
Training & Assessment Plan for Students Template
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Feedback, complaints, and appeals |
2.7 Effective feedback and complaints management addresses concerns and informs continuous improvement. |
Complaints & Appeals Pack - CWTS
Complaints & Appeals Pack - vetr
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Complaints & Appeals Register
Complaints Lodgement Form
Quality Indicator Annual Summary Form
Student Satisfaction Survey Form
Trainer Assessor Satisfaction Survey Form
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2.8 Effective appeal processes are available where decisions of the RTO or a third party adversely impact a VET student. |
Complaints & Appeals Pack - CWTS
Complaints & Appeals Pack - vetr
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Assessment Appeals Review Form
Complaints & Appeals Register
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3. VET Workforce |
VET students are trained, assessed and supported by people who are qualified, skilled and committed to professional development. |
VET workforce management |
3.1 Effective workforce management ensures appropriate staffing to deliver the services. |
General Staff Management QMS Pack
VET Personnel Requirements Pack
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Continuing Professional Development (CPD) Record Book Template
Professional Development Request Form
Staff File Checklist Form
Staff Handbook Template
Staff Induction Checklist Form
Staff Leave Application Form
Trainer/Assessor Competency Matrix Template
Trainer / Assessor Register
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Trainer and assessor competencies |
3.2 Training and assessment is delivered by credentialled people with current skills and knowledge in training and assessment. |
Third Party Management QMS Pack
Trainer & Assessor Competency QMS Pack
VET Personnel Requirements Pack
VET Professional Development Series
Working Under Direction Pack
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Continuing Professional Development (CPD) Record Book Template
Professional Development Request Form
Supervision Arrangements Declaration Form
Trainer/Assessor Competency Matrix Template
Trainer Assessor Competency Review Checklist
Trainer / Assessor Register
Trainer / Assessor Risk Assessment Form
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3.3 Training and assessment is delivered by people with current industry skills and knowledge relevant to the training product. |
Trainer & Assessor Competency QMS Pack
VET Personnel Requirements Pack
Working Under Direction Pack
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Continuing Professional Development (CPD) Record Book Template
Professional Development Request Form
Supervision Arrangements Declaration Form
Trainer/Assessor Competency Matrix Template
Trainer Assessor Competency Review Checklist
Trainer / Assessor Register
Trainer / Assessor Risk Assessment Form
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4. Governance |
Effective governance and a commitment to continuous improvement supports the quality and integrity of VET delivery. |
Leadership and accountability |
4.1 The RTO operates with integrity and is accountable for the delivery of quality services. |
Evaluation & Feedback Pack
Financial Management QMS Pack
Governance & Business Management Pack
Performance Management QMS Pack
Registration & Scope Management Pack
Stakeholder Engagement Pack
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Business Plan & Marketing Strategy Template
Compliance Framework Audit Tool
Continuous Improvement Meeting Template
Continuous Improvement Record Sheet Form
Continuous Improvement Register
Fit & Proper Person Review Checklist
Meeting Agenda & Minutes Template
Staff File Checklist Form
Staff Handbook Template
Staff Induction Checklist Form
Strategic Planning Tool
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4.2 Roles and responsibilities are clearly defined and understood. |
Governance & Business Management Pack
Performance Management QMS Pack
Third Party Management QMS Pack
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Compliance Framework Audit Tool
Continuous Improvement Meeting Template
Continuous Improvement Record Sheet Form
Continuous Improvement Register
Meeting Agenda & Minutes Template
Organisational Chart Template
Staff File Checklist Form
Staff Handbook Template
Staff Induction Checklist Form
Third Party Agreement Template
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Risk management |
4.3 Risks to VET students, staff and the RTO are identified and managed. |
Australian Privacy Principles – Implementation Guide for RTOs
Child Safety & Wellbeing Pack
Conflict of Interest Pack - CWTS
Conflict of Interest Pack - vetr
Evaluation & Feedback Pack
Financial Management QMS Pack
Governance & Business Management Pack
Performance Management QMS Pack
Privacy & Recordkeeping Pack
Third Party Management QMS Pack
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Business Plan & Marketing Strategy Template
Compliance Framework Audit Tool
Conflict of Interest Checklist Form
Conflict of Interest Management Plan Template
Conflict of Interest Register
Continuous Improvement Meeting Template
Continuous Improvement Record Sheet Form
Continuous Improvement Register
Intervention Strategy Record
Refund Request Form
Third Party Agreements Register
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Continuous improvement |
4.4 The RTO undertakes systematic monitoring and evaluation to support the delivery of quality services and continuous improvement. |
Continuous Improvement Management QMS Pack
Evaluation & Feedback Pack
Quality, Monitoring & Evaluation Pack
RTO Quality Monitoring & Improvement Pack
Third Party Management QMS Pack
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Application for Enrolment Review Checklist Form
Compliance Framework Audit Tool
Continuous Improvement Meeting Template
Continuous Improvement Record Sheet Form
Continuous Improvement Register
Course File Checklist
Credential Review Checklist
Industry Engagement Form
Marketing Review Checklist Form
Post-Assessment Validation Form
Pre-Assessment Validation Form
Quality Indicator Annual Summary Form
Student Satisfaction Survey Form
Third Party Monitoring Checklist Form
Trainer Assessor Competency Review Checklist
Trainer / Assessor Risk Assessment Form
Trainer Assessor Satisfaction Survey Form
Training & Assessment Strategy Review Checklist
UoC Assessment Mapping Template
Validation of Assessment & Risk Register
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