Student Support Pack
Resources
Overview
The Student Support Pack is designed to ensure every student has access to the resources, guidance & assistance they need to excel in their training journey.
Whether you need academic support, wellbeing resources, or help navigating your learning pathway, this pack provides structured, easy-to-use tools to enhance VET provider processes & the student experience.
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Outcome Standard 2.3: VET students have access to support services, trainers and assessors and other staff to support their progress throughout the training product.
Outcome Standard 2.4: Reasonable adjustments are made to support VET students with disability to access and participate in training and assessment on an equal basis.
Outcome Standard 2.5: The learning environment promotes and supports the diversity of VET students.
Outcome Standard 2.6: The wellbeing needs of the VET student cohort are identified and strategies are put in place to support these needs.
Watch an Overview of the Pack
15+ documents, 300+ pages of example documentation and templates assisting RTOs to meet student support operational & compliance requirements.
The pack is provided in MS Word & Canva design formats (Guides) for ease of customisation & use in your RTO.
Tailored for VET Students – Designed specifically for vocational education & training environments.
Equity & Inclusion Focused – Supporting diverse learners, including First Nations students & those with additional learning needs.
Proactive & Preventative – Helping identify & address potential challenges before they impact progress.
The pack includes:
Access, Equity, Welfare, Wellbeing & Student Support Policy
Student Support Services Guide
Study Tips Guide
Consultation Record
Course Guide Template
Course Services Delivery Checklist
Internal Audit Tool - Access, Equity, Student Support & Wellbeing Processes
Internal Audit Tool - Course Services Review
Intervention Strategy Record
Performance and Outcome Monitoring - Student Support
Stakeholder Survey - Inclusive Practices
Stakeholder Survey - Training
Support Services Monitoring Checklist
✅ Ready-to-Use Templates – No need to start from scratch! Fully customisable documents designed for immediate tailoring & implementation.
✅ Compliance & Quality Assurance – Support RTO compliance with the Standards for RTOs & industry best practices.
✅ Time-Saving & Efficient – Enhance student support effectiveness.
✅ Expertly Designed – Created specifically for VET providers.
Once purchased, all updates are free, ongoing!
19 March 2025
Version 1 of the resource aligned for the Outcome Standards – found in the National Vocational Education and Training Regulator (Outcome Standards for NVR Registered Training Organisations) Instrument 2025, the Compliance Requirements (including the Fit and Proper Person Requirements and NRT Logo Conditions of Use Policy) – found in the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025.