The provision of student support services information to all students is a critical service for any VET Provider.

The Student Support Services Guide  assists VET Providers with a first step in these services in providing a handy ready-to-use guide on common internal & external support services for students.

25% Discount! for VET PD Series subscribers - Use your Voucher Code when purchasing!

   110+   previous purchasers

The Student Support Services Guide includes general information on:

Student Rights & RTO Responsibilities   
Training Support Services   
Pre-Enrolment Materials    
Study Support & Study Skills Programs   
 Language, Literacy & Numeracy Programs   
Wellbeing Support Services    
Flexible Learning Options    
Additional Support Services    
 External Support Services - National   
External Support Services - Local (for RTOs to customise to their local region)   
 FAQs   
 Emergency Contacts & Useful Links   

View an Overview of the Guide

Once purchased, all updates are free, ongoing!

This useful resource is provided as a 30+ page A4 booklet (5,000+ words) & is provided in three (3) formats:

1. 1. 1. 1. 1. 1. 1. Ready to use / print PDF booklet, with professional graphic design.
                  2. Text content in MS Word format for RTOs wishing to include the information in other formats or publications such as using on a website, blog or regular tips emails to students!
                  3. Canvas design file for editing, customisation & commercial printing of the professional graphic design version if desired.
                     Add your logo, easily change colours, fonts etc!
                     
                     

The resource is provided available to reprint & reproduce as needed and is easily integrated within a provider’s initial or ongoing information package & resources support for students at all vocational course levels.

Once purchased, all updates are free, ongoing!

17 March 2025

Version 2 of the resource has been updated for the Outcome Standards – found in the National Vocational Education and Training Regulator (Outcome Standards for NVR Registered Training Organisations) Instrument 2025, the Compliance Requirements (including the Fit and Proper Person Requirements and NRT Logo Conditions of Use Policy) – found in the National Vocational Education and Training Regulator (Compliance Standards for NVR Registered Training Organisations and Fit and Proper Person Requirements) Instrument 2025.