Trainer Toolkit: Managing Challenging Behaviours
Activity
Respond professionally, maintain respectful relationships
Challenging behaviours can affect the learning experience for everyone if they are not managed effectively. This toolkit will help you respond professionally, maintain respectful relationships and protect a safe, productive learning environment.
1 hour in duration.
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By the end of this course, you will be able to:
- Recognise behaviours that may affect the learning environment.
- Distinguish between observed behaviour and assumptions about why it is occurring.
- Respond to challenging behaviours calmly and professionally.
- Maintain clear expectations while protecting learner dignity.
- Recognise when behaviours require organisational support or escalation beyond your role.
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A Certificate of Completion is available on completion of course activities.
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CORE AREAS
ENGAGING AND SUPPORTING VET STUDENTS
- Supporting Learning
- Support individual and group learning
Here is the activity outline:
Managing Challenging Behaviours
2 min
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Completion
The following statements are received when the activity is completed:
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Clued In Education Certificate of Completion |
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Clued In Education - Certificate of Completion |

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