Supervision, controls & risk management for non-fully-qualified roles

Working under direction is a regulated allowance, not a workaround.

Regulators do not assess whether supervision exists in name. They assess whether it is planned, documented, active and effective, with clear limits on what the individual can and cannot do.

This session recorded in June 2026  audits how your organisation applies, manages and evidences working-under-direction arrangements in practice.

3 hours in duration

10% discount! for VET PD Series subscribers - Use your Voucher Code when registering!

+ Takeaways

Working under Directions M&E Tools...
AAA Audit Evidence Request
Annual Management Review 
Closing Meeting Record 
Continuing Professional Development Register 
Continuous Improvement Register 
Internal Audit Reflection 
Internal Audit Tool - Working under Direction Arrangements Process 
Opening Meeting Record 
Performance and Outcome Monitoring - Working under Direction Arrangements Process 
Stakeholder Survey - Working under Direction 
Trainer Observation Evaluation Checklist 

 

How it works

1. On registration, receive the resource pack, internal audit tool & evidence request listing for the live session.
2. At the live session, bring along your evidence & follow along, undertaking & documenting your internal audit with the audit tool.
3. Event replay is available post session for finalising your audit.
4. Implement the improvements identified & confirm effective.

 

What this session audits

• Identification of roles operating under direction.
• Basis for allowing working-under-direction arrangements.
• Defined scope, limits and conditions of work.
• Supervision models and frequency.
• Evidence of direction, oversight and intervention.
• Risk controls to protect assessment integrity.

 

Regulatory focus

This session is anchored to Quality Area 4 of the Outcome Standards, with particular emphasis on:

• Standard 3.2 - Training and assessment is delivered to VET students by credentialled people with current skills and knowledge in training and assessment.
• Standard 3.3 - Training and assessment is delivered by people with current industry skills and knowledge relevant to the training product.

Where supervision is implied rather than demonstrated, regulators treat this as unauthorised delivery or assessment, not an administrative oversight.

The best part was background knowledge & how pieces of the puzzle link together across legislation, standards & internal policies & procedures
Having the documents before the event so that we could easily access them while Phill was going through them also
The best part was how informative it was overall - it provided clear, detailed information that answered a lot of the questions I had
There were a great range of resources that will be very useful moving forward
Thank you for this presentation. It was extremely useful & clear in its presentation
Thank you for your time, I really enjoyed this event & took a lot away with me. :)

 

Watch the Launch Session

 

About the Internal Audit Series

Systematic monitoring & evaluation anchored by internal audit.

Under the 2025 SRTO, regulators expect providers to demonstrate active, systematic monitoring & evaluation. Internal audit forms the backbone of assurance. This is now the #1 area of non-compliance identified by ASQA.

The Internal Audit Series is a 12-month, structured internal audit program delivering practical, facilitated audits across all core VET operating functions.

Find out more about the Series

 

Our Presenter

Phill Bevan - vetr Community Advisor

One of Australia’s most qualified & experienced VET expert auditors.

Phill is a highly respected expert in the VET sector, with 26+ years experience working with hundreds of public, not-for-profit, private & enterprise VET providers. He specialises in strategic execution, quality management systems & standards implementation, offering unparalleled expertise in aligning organisational strategy with regulatory compliance & quality outcomes. He has led various strategy projects with well-known brand public institutions, government-owned enterprises & departments, universities & private sector entities.

Phill's extensive experience includes successfully guiding diverse organisations through complex regulatory landscapes, leveraging his strategic insight & quality systems expertise to drive sustainable business improvements. His in-depth knowledge spans all key VET sector operating requirements, including strategic & business planning, risk management & continuous quality improvement. He has established many new RTO operations over the last two decades, including the additional achievement of ISO certification for VET providers where desired, and has implemented new Quality Management Systems (QMS) in government departments, public companies, universities, national associations & large private RTO networks.

As a qualified auditor (Dip QA), he has conducted 500+ internal & external audits, including as a lead auditor in external audits for a National Regulator, & has provided invaluable support to myriad VET providers during 70+ ASQA regulator audits across six states & territories. He has held international certification with Exemplar Global & Fellow status with the AHRI. With qualifications in the BSZ, TAA, and TAE training packages at Certificate IV and Diploma levels, complemented by a Master of Education (Adult Education focus) specialising in competency-based training, Phill combines academic rigour with practical application. His strategic approach & proven track record make him a sought-after advisor for organisations across various industry sectors aiming to maintain a robust strategic fit & achieve quality-focused operational performance.

 

 A Statement of Participation is available for issue on completion of the event's activities. 

 

CORE AREAS

TRAINING

• The Vocational Education & Training Sector
  
  • Interpret VET policy context
  • Operate within VET delivery and compliance frameworks