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Creatively Managing Difficult Behaviours in Training

Purchase for $55.00 (AUD) incl. GST

Portal circle imageIdentify Common “Difficult” Learner Behaviours Experienced in Face-to-face Training

Every trainer encounters difficult behaviours and situations in their career. The behaviour of a few can have an enormous impact on the wider group and as a result can critically injure the success of your programs. But wouldn’t it be great to have some sort of trainer’s first aid kit of items to get your sessions out of intensive care! 

This session replay with Marc Ratcliffe recorded in 2022 discusses 11 proven strategies aimed at minimising difficult behaviours experienced during face-to-face training, using creative training techniques and highlights winning strategies that will help a classroom trainer to create a positive and exciting program for their learners.

Key Outcomes:

  • Identify common "difficult" learner behaviors experienced in face-to-face training
  • Outline six (6) key strategies that can be used to overcome these behaviours
  • Develop an awareness of how to minimise the effect of difficult behaviors using creative training techniques
  • Identify eleven(11) specific ways to reduce the impact of difficult behaviours on other learners in classroom setting


Replay details

Duration: 1 hour 

Investment: $55.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!


Marc Ratcliffe - CEO, MRWED Training and Assessment

Marc is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success. He continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award at the World Training and Development Congress.


   A Statement of Participation is issued on completion of PD activities.



  • Facilitating Training
    • Support and monitor learning


  • Supporting Learning
    • Support and monitor learning



The following statements are received when the course is completed:

MRWED Statement of Participation
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