Recognising & managing real or apparent conflicts in everyday RTO operations.

Conflicts of interest are inevitable in any organisation. How they’re identified, managed & disclosed is what matters.

Under Standard 4.3 of the 2025 Standards for RTOs, every provider must have a system for managing real & apparent conflicts of interest that protects students, personnel & the integrity of the organisation.

This session recorded in November 2025 explores what that looks like in practice, from governance to daily operations, and how to demonstrate compliance through transparent processes & records.

+ Takeaways

vetr's Stakeholder Survey - Conflict of Interest

1.5 hours in duration

Free! for VET PD Series subscribers - Register via Special Events EXTRA! on your vetr Portal dashboard

    New Release!     

What we cover

  2025 SRTO requirements

 What counts as a real vs apparent vs potential conflict of interest 

 How conflicts arise in VET operations, partnerships & governance decision-making

 Practical steps for identifying, disclosing & managing conflicts effectively

 Examples of disclosure forms, registers & mitigation actions

 How to evidence an effective COI system 

The whole presentation was very well set out
The ability to work through the notepad whilst in the webinar & the time allocated to do this was superb

 A Statement of Participation is available on completion of replay activities.

Our Presenter

Phill Bevan - vetr Community Advisor

Phill is a highly respected expert in the VET sector, with 25 years experience working with hundreds of public, not-for-profit, private & enterprise VET providers. He specialises in strategic execution, quality management systems & standards implementation, offering unparalleled expertise in aligning organisational strategy with regulatory compliance & quality outcomes. He has led various strategy projects with well-known brand public institutions, government-owned enterprises & departments, universities & private sector entities.

Phill's extensive experience includes successfully guiding diverse organisations through complex regulatory landscapes, leveraging his strategic insight & quality systems expertise to drive sustainable business improvements. His in-depth knowledge spans all key VET sector operating requirements, including strategic & business planning, risk management & continuous quality improvement. He has established many new RTO operations over the last two decades, including the additional achievement of ISO certification for VET providers where desired, and has implemented new Quality Management Systems (QMS) in government departments, public companies, universities, national associations & large private RTO networks.

As a qualified auditor, he has conducted 500+ internal & external audits, including as a lead auditor in external audits for a National Regulator, & has provided invaluable support to myriad VET providers during 70+ ASQA regulator audits across six states & territories. He has held international certification with Exemplar Global & Fellow status with the AHRI. With qualifications in the BSZ, TAA, and TAE training packages at Certificate IV and Diploma levels, complemented by a Master of Education (Adult Education focus) specialising in competency-based training, Phill combines academic rigour with practical application. His strategic approach & proven track record make him a sought-after advisor for organisations across various industry sectors aiming to maintain a robust strategic fit & achieve quality-focused operational performance.

CORE AREAS

TRAINING

• The Vocational Education & Training Sector
  
  • Interpret VET policy context
  • Operate within VET delivery and compliance frameworks