Handle resistance, defuse conflict & gain leadership buy-in with confidence

Presenting evidence-based findings to senior leadership can be one of the most challenging moments in any role. Data and

recommendations don’t always speak for themselves. Leaders may feel threatened, challenged or simply resistant to change. How you communicate can mean the difference between being dismissed and gaining lasting support.

In this workshop recorded in October 2025 we explore the drivers of resistance and objections in leadership settings. Communicate evidence in a way that avoids “triggering” negative reactions. Handle conflict constructively while keeping discussions focused on solutions. Build trust, credibility and buy-in to turn pushback into partnership.

2 hours in duration

 50% discount! for VET PD Series subscribers - Use your Voucher Code when registering!

    New Release!      

What we cover

  Why leaders push back & how to respond without escalating.

  Objection-handling frameworks you can use in high-stakes meetings.

 Language, tone & delivery techniques to keep dialogue open & productive.

  Proven strategies for building stakeholder alignment & support.

The best part was resistance type, planning & conflict styles
Found the presenter background experiences encouraging & helpful

Our Presenter

Phill Bevan - vetr Community Advisor

Phill is a highly respected expert in the VET sector, with 25 years experience working with hundreds of public, not-for-profit, private & enterprise VET providers. He specialises in strategic execution, quality management systems & standards implementation, offering unparalleled expertise in aligning organisational strategy with regulatory compliance & quality outcomes. He has lead various strategy projects with well-known brand public institutions, government-owned enterprises & departments, universities & private sector entities.

Phill's extensive experience includes successfully guiding diverse organisations through complex regulatory landscapes, leveraging his strategic insight & quality systems expertise to drive sustainable business improvements. His in-depth knowledge spans all key VET sector operating requirements, including strategic & business planning, risk management & continuous quality improvement. He has established many new RTO operations over the last two decades, including the additional achievement of ISO certification for VET providers where desired, and has implemented new Quality Management Systems (QMS) in government departments, public companies, universities, national associations & large private RTO networks.

As a qualified auditor, he has conducted 500+ internal & external audits, including as a lead auditor in external audits for a National Regulator, & has provided invaluable support to myriad VET providers during 70+ ASQA regulator audits across six states & territories. He has held international certification with Exemplar Global & Fellow status with the AHRI. With qualifications in the BSZ, TAA, and TAE training packages at Certificate IV and Diploma levels, complemented by a Master of Education (Adult Education focus) specialising in competency-based training, Phill combines academic rigour with practical application. His strategic approach & proven track record make him a sought-after advisor for organisations across various industry sectors aiming to maintain a robust strategic fit & achieve quality-focused operational performance.

 A Statement of Participation is available.