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Creatively Managing Difficult Behaviours

Purchase for $55.00 (AUD) incl. GST

Six (6) key categories of strategies that can be used to overcome these behaviours

Every trainer encounters difficult behaviours and situations in their career. The behaviour of a few can have an enormous impact on the wider group and as a result can critically injure the success of your programs. But wouldn’t it be great to have some sort of trainer’s first aid kit of items to get your sessions out of intensive care!

This session will discuss 11 proven strategies aimed at minimising difficult behaviours experienced during face-to-face training, using creative training techniques and will highlight winning strategies that will help a classroom trainer to create a positive and exciting program for their learners.


Webinar details

Date: Thursday 8 December 2022

Time: 12pm AEDT (Sydney, Melbourne)

Duration: 1 hour

Investment: $55.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!

What participants' said the last time this topic ran

Well communicated topics

Multitude of strategies that could be used to manage classroom behaviours

Very engaging

Great work team, useful information shared during the session

All information presented was practical, useful & doable

Not only learning new techniques but also the reminder of what I used to do & think about why I stopped doing it

Simple strategies that actually work

Short & sharp, 60 mins was good timing

Variety of ideas that I could then think about how to apply in my situation

Thank you Marc for your tried and true skills, knowledge and expertise - you brought my attention to some to do that are outside of the box I am used to such as devising puzzles & the parking lot

Thank you enjoyed the session

This was very well managed and engaging by Marc

Jam packed with valuable tips and tricks to experiment with

Really useful, clear & concise


Key outcomes

  • Identify common “difficult” learner behaviours experienced in face-to-face training 
  • Outline six (6) key categories of strategies that can be used to overcome these behaviours 
  • Develop an awareness of how to minimise the effect of difficult behaviours using creative training techniques 
  • Identify eleven (11) specific ways to reduce the impact of difficult behaviours on other learners in classroom setting


Marc Ratcliffe - CEO, MRWED Training and Assessment

Marc is a multi-award-winning trainer, author and education entrepreneur. He is the CEO and founder of MRWED Training and Assessment, a private RTO that specialises in Trainer Training. He is a strong advocate for "edu-tainment" and believes that learner involvement and fun are integral to student success. He continues to be an in-demand conference speaker and workshop facilitator, having presented at more than 50 conferences in a dozen countries in the past decade and was recently named as the winner of the “Best Training and Development Leadership” Award at the World Training and Development Congress.


   A Statement of Attendance is issued on completion of live event activities.

Note the video recording of the live event will be available to all participants within 48 hours after the event.


Vocational Training including Competency-Based Training

  • Facilitating Training
    • Deliver and facilitate training sessions
    • Support and monitor learning

Vocational Learning

  • Supporting Learning
    • Establish the learning-facilitation relationship
    • Support and monitor learning



The following statements are received when the course is completed:

MRWED Statement of Attendance
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