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Think Staff Are Your Biggest Problem? Think Again?


Most RTO CEOs / Managers believe their main problem is their staff

Ask RTO CEOs/Managers about managing people or having staff and most roll their eyes and start on a huge rant about their staff not doing what they are asked. The response usually includes comments like ‘I thought my staff would help me but I spend all day dealing with their problems so they’re just costing me money’.

Most RTO CEOs/Managers believe their main problem is their staff, but it’s not. Initially, it can be

  • an issue within the RTO business itself
  • a lack of simple systems because the knowledge remains in people’s heads,
  • procedures are so complicated no one follows them anyway
  • some or all of the above.

W Edwards Deming tells us ninety-five percent of all failure is a result of the system, not the people. So why does the rhetoric not match the facts?

Skills Education is delighted to welcome Tamara Simon, Australia’s Only Dedicated RTO Business Coach as our guest where she’s going to share with you:

  • Whether your people are a Help or Hinderance
  • The top 3 reasons why staff are frustrated with management
  • The top 3 mistakes RTO CEOs/Managers make when building their team and how to avoid them
  • The 1 key question you must be brave enough to ask your team

This interactive presentation will also include time for ‘speed problem solving’ so you can walk away with practical ideas to fix or at least help ease the frustrations which come with managing your team.


Webinar details

Date: Wednesday 10 June 2020

Time: 10.30am AEST 

Duration: 1 hour

Investment: $55.00 inc GST.

 Book at least 7 days prior using the discount code  PROBLEM  to receive a 10% discount.

         Discount! for VET PD Series subscribers - Use your Voucher Code when registering.


Tamara Simon - Australia’s Only Dedicated RTO Business Coach

Tamara Simon is Australia’s Only Dedicated RTO Business Coach helping timepoor RTOs CEOs/Managers turn their PASSION FOR TRAINING into a PROFITABLE BUSINESS… SIMPLY.

She provides the support, strategy and systems needed to grow an RTO business because she’s all about the HOW.

Tamara’s sessions are known for practical ideas you can immediately implement and some tough love when needed.  Her energy and understanding of the challenges facing anyone running an RTO as they juggle managing their time, staff, systems and compliance AND growing the business is evident in her stories and ability to problem solve on the go.

With 24 years VET and business management experience including FITAB’s CEO, Tamara’s mantra is “if you don’t like compliance and don’t like change, then don’t work for an RTO or be one”.

Tamara has provided numerous firsts for the VET sector including:

  • Her acclaimed RTO business book: The Five Little RTO Pigs
  • RTO Grow - Australia’s only PD Program providing information and tools to manage and grow the business
  • Coach In The Corner - The Only Business Coaching Membership Program for those running (and aspiring to run) an RTO business

Tamara’s leadership was recognised as a Queensland Finalist in the Telstra Young Business Women’s Awards and IML’s Excellence Awards; and receiving QITC’s ‘Leadership in VET’ Award.


A Statement of Attendance is issued on completion of live event activities.


Note the video recording of the live event will be available to all participants for 30 days after the event.



The following statements are received when the course is completed:

Skills Education Statement of Attendance
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