Beyond Implementation: Strategies for Continuous Improvement

Explore the essential practices for monitoring and maintaining the effectiveness of your Quality Management System (QMS) after its implementation.

Designed for quality managers, compliance officers and RTO leaders, the session will explore the key elements of post-implementation monitoring, including conducting internal audits, managing non-conformances and using data to drive continuous improvement. Develop a systematic approach to monitoring their QMS, ensuring it remains relevant, effective and aligned with the Standards for RTOs 2025.

Consider how to engage staff in the ongoing quality process, making the QMS an integral part of your RTO’s culture and operations. 

Practical tools and techniques to keep your QMS dynamic and responsive to changing needs, supporting sustained quality outcomes and compliance, with resources aligned to ISO19011 Guidelines for Auditing Management Systems Guidance.

+ Takeaways

Internal Audit Schedule
Internal Audit Templates
Compliance Improvement Action Plan Template
Continuous Improvement Register

Event details

Date: Tuesday 25 February 2025

Time: 11am AEDT (Sydney, Melbourne)

Duration: 2 Hours

Investment: $149 inc GST. 

 20% discount! for VET PD Series subscribers - Use your Voucher Code when registering!

What we'll cover

 Creating a structured plan for ongoing monitoring and review of your QMS, ensuring it continues to meet organisational and compliance requirements

 Planning internal audits to evaluate the performance and effectiveness of your QMS, identifying areas for improvement

 Effectively managing issues, implementing corrective actions and preventing recurrence to maintain the integrity of your QMS

 Using data and feedback from audits, personnel and stakeholders to inform decision-making and drive continuous improvement in your QMS

 Strategies for engaging staff in the ongoing monitoring and improvement of the QMS, fostering a culture of quality and shared responsibility

Our Presenter

Phill Bevan - vetr Community Advisor.

Phill is a highly respected expert in the VET sector, with 25 years experience working with hundreds of public, not-for-profit, private & enterprise VET providers. He specialises in strategic execution, quality management systems & standards implementation, offering unparalleled expertise in aligning organisational strategy with regulatory compliance & quality outcomes. He has lead various strategy projects with well-known brand public institutions, government-owned enterprises & departments, universities & private sector entities.

Phill's extensive experience includes successfully guiding diverse organisations through complex regulatory landscapes, leveraging his strategic insight & quality systems expertise to drive sustainable business improvements. His in-depth knowledge spans all key VET sector operating requirements, including strategic & business planning, risk management & continuous quality improvement. He has established many new RTO operations over the last two decades including the additional achievement of ISO certification for VET providers where desired and has implemented new Quality Management Systems (QMS) in government departments, public companies, universities, national associations & large private RTO networks.

As a qualified auditor, he has conducted 500+ internal & external audits, including as a lead auditor in external audits for a National Regulator, & providing invaluable support to myriad VET providers during 70+ ASQA regulator audits across six states & territories. He has held international certification with Exemplar Global & Fellow status with the AHRI. With qualifications in the BSZ, TAA, and TAE training packages at Certificate IV and Diploma levels, complemented by a Master of Education (Adult Education focus) specialising in competency-based training, Phill combines academic rigour with practical application. His strategic approach & proven track record make him a sought-after Advisor for organisations across various industry sectors aiming to maintain a robust strategic fit & achieve quality-focused operational performance.

 A Statement of Attendance is available for issue on completion of the event's activities. 

The recording of the live webinar will be available to participants for 30 days after the event.

CORE AREAS

TRAINING (Revised SRTO) - VOCATIONAL TRAINING INCLUDING COMPETENCY-BASED TRAINING (SRTO2015)

• The Vocational Education & Training Sector
  
  • Interpret VET policy context
  • Operate within VET delivery and compliance frameworks

EXTENSION AREAS

TRAINING (Revised SRTO) - VOCATIONAL TRAINING INCLUDING COMPETENCY-BASED TRAINING (SRTO2015)

• Evaluate Training
  
  • Plan and prepare evaluation
  • Collect and collate evaluation data and information relating to training
  • Analyse evaluation data and information
  • Report on the conclusions and recommendations of the evaluation
  • Review training evaluation