We know there's a lot to take in!

How do we get our free organisation account?
What does it cost to use vetr for our internal team courses?
Is the vetr digital environment SCORM compliant?
This sounds great but we need our own installation - can vetr assist?
What is the technology solution being used for the digital learning environment?
What support is available?
What about privacy?
Where is the environment and our files hosted & stored?
Other Questions?

 

How do we get our free organisation account?

Please Register your organisation to get started - vetr will need a few details and your organisation's logo to get the account set up for you.
This is generally done within 24 hours of receiving an account setup request.

 

What does it cost to use vetr for our internal team courses?

Organisation accounts are free!
You're able to get set up and running quickly with your own branded portal access for your team.

If you wish to set up your own online courses for your team, we can also establish a 'trainer account' for you - also free - so that you can develop your own internal courses!

Each 'active team member' account in the vetr portal is levied at $7.70 inc GST per month.
An 'active team member' is one who has actually not only logged in, but actively participated in one of your own developed online courses during the month.
So there's only a fee if you have designed your own course and are delivering this course to an active team member.
And note that if your team member has a current course subscription - such as the VET PD Series - then no usage fee is payable!

No excess usage charges - no bandwidth charges - no storage charges - unlimited course & file storage is included!

For organisations with more than 100 active team members per month, volume pricing options are available. Please Get in Contact with us for further information.  

 

Is the vetr digital environment SCORM compliant?

Yes the environment is SCORM compliant to SCORM 1.2 and Experience API (xAPI / Tin Can API) international standards.
You are able to upload and use any course content packages compliant to these international standards.

The digital environment also supports the international Learning Tools Interoperability (LTI) standard, allowing the streaming of any LTI compliant content from publishers or resource suppliers into courses being run.

 

This sounds great but we need our own installation - can vetr assist?

Yes! 
The vetr team have been involved in the implementation of online learning technology projects for nearly 20 years, having been involved in installation and launch projects with local and national enterprises with too many IT solutions to mention!

We are available to assist with all digital learning needs including strategy development, solution implementations, development of digital resources and even personnel training.
Check out our Digtial Learning Strategy area for further information or Get in Contact.

 

What is the technology solution being used for the digital learning environment?

vetr uses MATRIX LMS from CYPHER LEARNING to power the environment. It's just simply brilliant!

The technology is a multi-award winning global platform with 20,000+ organisations & millions of users.

In recent years the technology has taken out over 25 awards, including "Best LMS in the World for SME's" moniker in 2016 from elearning247, twice winner of the "Tech Edvocate "Best LMS", the "Expert's Choice" award for great user experience from Finance Online, winner of the UK "Education Resources Award," and also named "Best LMS in the World for Higher Education" in 2019 out of 1,300+ global solutions being reviewed annually by the Craig Weiss Group.

 

What support is available?

The digital environment is very intuitive & easy to use. Extensive MATRIX LMS help resources are available to all users within the environment.

vetr provides limited tech support via email & portal help desk within the environment with a 24 hour turnaround policy.
Support can also be accessed via info@vetr.com.au 

 

What about privacy?

vetr maintains compliance with the Australian Privacy Principles - please refer to our privacy policy in the Terms of Service for further information.

As a global technology provider, the digital environment that vetr uses is also very focused on security and privacy.
The environment is also compliant with EU GDPR and US FERPA requirements.

 

Where is the environment and our files hosted & stored?

Amazon Web Services (AWS EC2) - global & scalable - world leading backup, retention, redundancy & uptime rates. Please contact us for further information.

All vetr users have unlimited resources & file storage with an upload limit on a per file basis - upload up to one gigabyte per file! 

 

Question?

Answer. LOL!

 

Further queries? 

Please Get in Contact at any stage if you have further queries!