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How to Effectively Support Students & Manage their Progress?

Purchase for $95.00 (AUD) incl. GST

Identify techniques to assess student's individual needs

Complaints about RTOs training and assessment services are the most common complaints received by the VET regulators.  Providing students with suitable educational support services, will help your RTO to improve completion rates, client satisfaction, compliance, and enhance your RTO’s reputation.

To maximise the chance of a student successfully completing their training, your RTO needs to identify any support individual learners need, provide access to the required support throughout their training, and systematically monitor students’ academic progress throughout the duration of the course.

This webinar has been designed to provide you with evidence-based techniques used to successfully support maximise learning outcomes and maintain high training and assessment standards. Samples of LLN support, additional tutorials including online tutorial support, and other mechanisms, will be presented.


Webinar details

Date: Tuesday 6 September 2022

Time: 12.30pm AEST (Sydney, Melbourne, Brisbane)

Duration: 1.5 hours

Investment: $95.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!


What participants' said previously when this topic ran

I found it very insightful to hear about how other RTOs meet student support requirements


Learning objectives

  • Understand compliance requirements under the Standards for RTOs for students support and progression.
  • Identify techniques to assess students’ individual needs
  • Analyse critical information about the course structure to be shared with potential students
  • Identify techniques to monitor students’ progress


Application objectives

  • Review and update techniques to assess learners needs within four weeks
  • Update information about course entry requirements within two weeks
  • Create a system to monitor students’ progress within four weeks
  • Review and update (if required) complaints and appeals processes within a week


Impact objectives

  • Improve students completion rates by 20%
  • Reduce non-compliances against clauses 1.7, 5.4, and standard 6 to zero
  • Improve students satisfaction levels by 20%
  • Reduce students’ complaints by 20%



Javier Amaro - Director, Insources Group

Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 17 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers, and assessors.


 A Statement of Attendance is issued on completion of live event activities.

Note the video recording of the live event will be available to all participants within 7 days after the event for a viewing period of 14 calendar days.



  • Facilitating Training
    • Support and monitor learning


  • Supporting Learning
    • Support and monitor learning



The following statements are received when the course is completed:

Insources - Statement of Attendance
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