Identify the most common barriers to communication

In a learning environment that changes constantly, communication is a crucial skill set for trainers.
Beyond presenting information and leading discussions, it is vital for a trainer to be highly skilled in all aspects of
communication. He or she should use language that learners can understand; keep industry specific terminology to a
minimum; give clear directions for activities; involve students through appropriate humour, anecdotes and examples;
and build on the ideas of others. This will lead to training sessions that are engaging and highly valuable for participants.

This webinar focuses on the communication process, what effect body language has on learning, and the communication awareness model. You will also explore the most common barriers to communication, and improve students’ satisfaction in your RTO.

Webinar details

Date: Tuesday 9 August 2022

Time: 12.30pm AEST (Sydney, Melbourne, Brisbane)

Duration: 1.5 hours

Investment: $95.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!

Learning objectives

• Identify the most common barriers to communication
• Understand the Communication Model process
• Identify the importance of body language for effective communication
• Review principles of congruent communication

Application objectives

• Use the Communication Model to improve how skills and knowledge are transferred to students
• Use body language to support learning
• Adapt verbal and non-verbal communication to motivate students
• Use active listening techniques

Impact objectives

• Improve how learning is transferred
• Improve students’ satisfaction
• Improve effectiveness of class engagement
• Reduce student’s miscommunication with students and colleagues

Presenter

Javier Amaro - Director, Insources Group

Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 17 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers, and assessors.

 A Statement of Attendance is issued on completion of live event activities.

Note the video recording of the live event will be available to all participants within 7 days after the event for a viewing period of 14 calendar days.

VOCATIONAL LEARNING

• Supporting Learning
• Establish the learning-facilitation relationship
• Maintain and develop the learning-facilitation relationship