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Managing Enrolment Practices

Purchase for $95.00 (AUD) incl. GST

Identify processes to inform students about course details

RTOs must provide accurate course information to prospective students, and support them to enrol in a suitable course. Students must understand course duration, outcomes, delivery modes, entry requirements, fees and other relevant information so they can make an informed decision.

RTOs are required to match students’ goals and needs with course outcomes. During the enrolment process, individual needs must be identified and support requirements established.

Inadequate enrolment processes could expose your RTO to complaints from students and non-compliance with the Standards for RTOs and Funding contractual arrangements.

This webinar will provide you with guidance and best practices in enrolment processes, protecting students, and managing credit transfer.


Webinar details

Date: Tuesday 19 July 2022

Time: 12.30pm AEST (Sydney, Melbourne, Brisbane)

Duration: 1.5 hours

Investment: $95.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!


What participants' said previously when this topic ran

Very informative and to a level that would benefit a new or existing RTO

I thought that it was informative and as I was travelling at the time it was great that it worked well on my phone. It was clear enough to learn what I needed while travelling

A great way to interact with others on the same topic, and get a clear understanding from the presenter

Another very well presented webinar from Insources, thank you


Learning objectives

  • Understand regulatory requirements for course enrolment
  • Identify processes to inform students about course details
  • Define ways to determine students’ needs and support requirements
  • Identify processes to support prospective students to make an informed enrolment decision


Application objectives

  • Implement effective measures to manage relevance and accuracy of information provided to students
  • Monitor fees paid by students
  • Monitor management of credit transfer


Impact objectives

  • Improve students’ satisfaction
  • Improve course completion
  • Reduce risk of non-compliance with requirements in Clauses 3.5, 5.1-5.3 and 7.3



Javier Amaro - Director, Insources Group

Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 17 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers, and assessors.


 A Statement of Attendance is issued on completion of live event activities.

Note the video recording of the live event will be available to all participants within 7 days after the event for a viewing period of 14 calendar days.



  • The Vocational Education & Training Sector
    • Work within the VET policy framework



The following statements are received when the course is completed:

Insources - Statement of Attendance
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