Skip to content
Live Events Calendar view

Evaluating Learning Programs

Purchase for $95.00 (AUD) incl. GST

Review different methods to collect data

Currently, RTOs must complete Compulsory Quality Indicator Questionnaires to evaluate learning programs.
Are these Learner and Employer Questionnaires giving your RTO the necessary data for continuous improvement?
Evaluating quality drifted towards a strong paper-based compliance, but not anymore. ASQA's audit model is giving
a lot more weight to evidence of the students' learning journey (experience) and outcomes of training programs.

This session will discuss effective methods to evaluate training, how to prepare an appropriate data collection plan, effectively collect and analyse data, and most importantly, use the outcomes of the evaluation for continuous improvement. This session will introduce the chain of effect, using the five levels of evaluation (reaction, learning, application, effect and ROI).

The facilitator will provide examples of methods used to collect relevant data at different levels, and will provide advice about how these methods will help you to produce evidence for audit.

You will also receive a free copy of the ROI Methodology Guide.


Webinar details

Date: Tuesday 5 July 2022

Time: 12.30pm AEST (Sydney, Melbourne, Brisbane)

Duration: 1.5 hours

Investment: $95.00 inc GST.

10% Discount! for VET PD Series subscribers - Use your Voucher Code when registering!


What participants' said previously when this topic ran

A good session

I particularly liked the way evaluation tools were linked to course design and analysis and also to RTO standards and ASQA expectations

In the future I would like a webinar where Javier addressed strategies for evaluating at Levels 3 and 4. It is important to evaluate at these levels but the problems seem overwhelming at times


Learning objectives

  • Understand the principles of training evaluation
  • Identify qualitative and quantitative data to be collected
  • Review different methods to collect data
  • Identify techniques to analyse data
  • Use a scorecard to present evaluation outcomes


Application objectives

  • Create a suitable data collection plan, within two weeks
  • Identify stakeholders for the evaluation process
  • Use data collection methods effectively
  • Use evaluation outcomes for continuous improvement


Impact objectives

  • Improve levels of student and employer satisfaction
  • Improve the effectiveness of the “continuous improvement cycle”
  • Minimise the time required to produce evidence for compliance



Javier Amaro - Director, Insources Group

Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 17 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers, and assessors.


 A Statement of Attendance is issued on completion of live event activities.

Note the video recording of the live event will be available to all participants within 7 days after the event for a viewing period of 14 calendar days.



  • Facilitating Training
    • Support and monitor learning


  • Supporting Learning
    • Support and monitor learning
    • Close and evaluate the learning-facilitation relationship
  • Language, Literacy & Numeracy
    • Evaluate effectiveness of learning support in addressing LLN requirements



The following statements are received when the course is completed:

Insources - Statement of Attendance
Back to top