From compliance to quality: Implementing robust QMS for sustainable success

In this three-part webinar series, explore the design, implementation and continuous improvement of Quality Management Systems (QMS) tailored for RTOs under the revised Standards for RTOs. This series is designed for RTO leaders, quality managers and compliance officers who want to develop a systematic approach to managing quality and ensuring compliance.

Focus on the core components of a QMS and how to establish a solid foundation that aligns with your organisation’s strategic goals. Develop quality policies, define quality objectives and create a structure that supports effective quality management.

Delve into the practical steps of implementing a QMS that not only meets compliance requirements but also drives continuous improvement. The creation of quality processes, effective documentation practices and how to integrate the QMS into everyday operations.

Consider the ongoing monitoring and review of the QMS to ensure its effectiveness and relevance. Conduct internal audits, manage non-conformances and use data-driven insights to make informed decisions that enhance quality outcomes.

Develop, implement and maintain a robust QMS that supports compliance and drives ongoing quality improvement in your RTO, with resources aligned to ISO 9001:2015 Quality management systems Requirements.

+ Takeaways

Quality Policy
Quality Assurance Framework
Evidence Collection Framework
Performance Outcomes (Indicators) Framework
Various Policy and Procedure Templates

Event details

Date: Commencing Tuesday 10 December 2024
Second session: Tuesday 14 January 2025 
Third session: Tuesday 28 January 2025 

Time: 11am AEDT (Sydney, Melbourne) each session

Duration: 2 Hours each session

Investment: $299 inc GST. 

 20% discount! for VET PD Series subscribers - Use your Voucher Code when registering!

What we'll cover

 The essential components of a QMS and their role in supporting quality and compliance

 Creating quality policies and setting objectives that align with organisational goals and the revised Standards for RTOs

 Creating an effective organisational structure for managing quality, including roles, responsibilities and processes

 Developing and documenting quality processes that meet compliance requirements and support continuous improvement

 Strategies for embedding quality management practices into everyday activities and decision-making

 Best practices for maintaining accurate and up-to-date records, ensuring that documentation supports both compliance and quality assurance

 Planning internal audits to evaluate the effectiveness of your QMS and identify areas for improvement

 Managing issues effectively and implementing corrective actions to address issues and prevent recurrence

 Using data and feedback from internal audits, stakeholders and performance outcomes to continuously enhance your QMS

Our Presenter

Phill Bevan - vetr Community Advisor

Phill is a highly respected expert in the VET sector, with 25 years experience working with hundreds of public, not-for-profit, private & enterprise VET providers. He specialises in strategic execution, quality management systems & standards implementation, offering unparalleled expertise in aligning organisational strategy with regulatory compliance & quality outcomes. He has lead various strategy projects with well-known brand public institutions, government-owned enterprises & departments, universities & private sector entities.

Phill's extensive experience includes successfully guiding diverse organisations through complex regulatory landscapes, leveraging his strategic insight & quality systems expertise to drive sustainable business improvements. His in-depth knowledge spans all key VET sector operating requirements, including strategic & business planning, risk management & continuous quality improvement. He has established many new RTO operations over the last two decades including the additional achievement of ISO certification for VET providers where desired and has implemented new Quality Management Systems (QMS) in government departments, public companies, universities, national associations & large private RTO networks.

As a qualified auditor, he has conducted 500+ internal & external audits, including as a lead auditor in external audits for a National Regulator, & providing invaluable support to myriad VET providers during 70+ ASQA regulator audits across six states & territories. He has held international certification with Exemplar Global & Fellow status with the AHRI. With qualifications in the BSZ, TAA, and TAE training packages at Certificate IV and Diploma levels, complemented by a Master of Education (Adult Education focus) specialising in competency-based training, Phill combines academic rigour with practical application. His strategic approach & proven track record make him a sought-after Advisor for organisations across various industry sectors aiming to maintain a robust strategic fit & achieve quality-focused operational performance.

 A Statement of Attendance is available for issue on completion of the event's activities. 

The recording of the live webinar will be available to participants for 30 days after the event.

VOCATIONAL TRAINING INCLUDING COMPETENCY-BASED TRAINING

• The Vocational Education & Training Sector
  
  • Work within the VET policy framework