WEBVTT 00:00:10.099 --> 00:00:10.400 Hi there. 00:00:10.419 --> 00:00:10.980 In this video, 00:00:11.060 --> 00:00:12.961 we're looking at our Standards for RTOs, 00:00:13.002 --> 00:00:16.045 twenty twenty five internal audit tool. 00:00:16.964 --> 00:00:18.565 And this is the tool that we 00:00:18.585 --> 00:00:19.626 have been using to be 00:00:19.667 --> 00:00:22.929 conducting audits for a long, long time. 00:00:23.089 --> 00:00:24.490 We've been using this format 00:00:24.550 --> 00:00:25.692 for over fifteen years. 00:00:25.731 --> 00:00:26.932 We've used it right through 00:00:27.253 --> 00:00:28.393 the Standards for RTOs, 00:00:28.614 --> 00:00:30.234 twenty fifteen hundreds of audits. 00:00:30.655 --> 00:00:32.176 And we've also had hundreds 00:00:32.716 --> 00:00:34.698 of providers purchase this 00:00:34.758 --> 00:00:35.798 resource for supporting 00:00:35.838 --> 00:00:36.979 their own internal auditing 00:00:37.000 --> 00:00:38.121 and their own gap analysis 00:00:38.161 --> 00:00:40.042 within their organisation. 00:00:40.061 --> 00:00:40.421 So I'm really, 00:00:40.462 --> 00:00:41.323 really pleased to be 00:00:41.383 --> 00:00:42.863 presenting the format 00:00:42.944 --> 00:00:45.845 updated for our standards for RTOs, 00:00:45.886 --> 00:00:46.585 twenty twenty five. 00:00:46.625 --> 00:00:47.667 Before we get too far into it, 00:00:47.707 --> 00:00:48.828 just a quick reflection 00:00:48.868 --> 00:00:50.189 question in your provider. 00:00:50.728 --> 00:00:52.229 What internal auditing 00:00:52.250 --> 00:00:54.049 approach are you using to 00:00:54.130 --> 00:00:55.651 engage and support the gap 00:00:55.670 --> 00:00:57.072 analysis and then to ensure 00:00:57.091 --> 00:00:58.531 your ongoing compliance 00:00:58.932 --> 00:00:59.773 with the standards for 00:00:59.853 --> 00:01:01.874 RTO's twenty twenty five requirements? 00:01:01.893 --> 00:01:03.514 So what do you already have 00:01:03.533 --> 00:01:05.034 in place and how are you 00:01:05.055 --> 00:01:06.796 going to be supporting both 00:01:06.835 --> 00:01:07.635 the gap analysis, 00:01:07.676 --> 00:01:09.816 but then your ongoing auditing? 00:01:10.236 --> 00:01:10.736 What we're going to be 00:01:10.777 --> 00:01:12.518 looking at here is the 00:01:12.597 --> 00:01:14.379 auditing tool in some detail. 00:01:14.399 --> 00:01:14.900 We're not going to go 00:01:14.920 --> 00:01:15.920 through it page by page 00:01:16.180 --> 00:01:18.561 because it is a huge document, 00:01:18.581 --> 00:01:19.141 but we're going to be 00:01:19.162 --> 00:01:20.903 looking at the key features 00:01:20.942 --> 00:01:21.763 of the document and the 00:01:21.862 --> 00:01:23.623 logic behind how to go 00:01:23.644 --> 00:01:24.564 about using the document 00:01:25.245 --> 00:01:26.325 and the design of the 00:01:26.346 --> 00:01:28.466 document and also some of 00:01:28.527 --> 00:01:30.388 the attachments that are 00:01:30.408 --> 00:01:31.548 provided with the document 00:01:31.587 --> 00:01:32.629 as well to really support 00:01:32.649 --> 00:01:34.329 effective auditing practice. 00:01:34.909 --> 00:01:37.150 And we are operating in the 00:01:37.191 --> 00:01:38.891 environment from one July, 00:01:38.951 --> 00:01:39.712 twenty twenty five. 00:01:40.173 --> 00:01:42.054 The standards for RTOs twenty twenty five. 00:01:42.073 --> 00:01:43.593 We know that those standards 00:01:43.634 --> 00:01:45.034 are made up of multiple documents. 00:01:45.075 --> 00:01:46.115 We've got the legislative 00:01:46.156 --> 00:01:47.316 instruments both for the 00:01:47.396 --> 00:01:48.716 outcome standards and then 00:01:48.796 --> 00:01:50.438 also for the compliance requirements. 00:01:50.938 --> 00:01:52.299 We've got the credential policy. 00:01:52.838 --> 00:01:53.719 And then we've got a whole 00:01:53.799 --> 00:01:56.763 range of other government documentation, 00:01:56.862 --> 00:01:58.343 guidelines, acts, 00:01:58.683 --> 00:02:00.046 policy positions that we 00:02:00.206 --> 00:02:02.246 need to be aware of and 00:02:02.287 --> 00:02:03.828 referencing and checking 00:02:04.209 --> 00:02:05.069 when we're doing our 00:02:05.129 --> 00:02:06.131 internal auditing for the 00:02:06.150 --> 00:02:07.871 standards for RTOs. 00:02:08.453 --> 00:02:09.454 And all of this is happening 00:02:09.493 --> 00:02:12.156 within the lens of self-assurance. 00:02:12.216 --> 00:02:13.276 How are we managing our 00:02:13.538 --> 00:02:14.859 operations for quality? 00:02:15.665 --> 00:02:17.948 including compliance and 00:02:18.008 --> 00:02:19.248 that continuous improvement, 00:02:19.269 --> 00:02:20.189 quality improvement. 00:02:20.670 --> 00:02:21.450 And when we're thinking 00:02:21.471 --> 00:02:22.512 about internal auditing, 00:02:22.831 --> 00:02:25.354 how are we building out our 00:02:25.395 --> 00:02:27.135 system to critically 00:02:27.195 --> 00:02:28.598 examine our performance? 00:02:29.258 --> 00:02:30.118 And in this case, 00:02:30.199 --> 00:02:32.441 compliance with the standards for RTOs, 00:02:32.461 --> 00:02:34.181 twenty twenty five and also 00:02:34.203 --> 00:02:35.723 the outcomes that we're achieving. 00:02:35.764 --> 00:02:37.846 So your internal auditing function 00:02:38.507 --> 00:02:39.788 for standards, 00:02:40.531 --> 00:02:43.295 is really targeting that expectation. 00:02:43.817 --> 00:02:45.400 Now, before I get into some top tips, 00:02:45.439 --> 00:02:46.983 let's jump across and have 00:02:47.022 --> 00:02:48.225 a look at the tool. 00:02:48.445 --> 00:02:49.228 So I've got it up here. 00:02:50.677 --> 00:02:52.218 again as I mentioned I'm not 00:02:52.239 --> 00:02:53.098 going to be going through 00:02:53.158 --> 00:02:54.519 page by page but the first 00:02:54.558 --> 00:02:56.340 thing that I'd highlight is 00:02:56.479 --> 00:02:57.800 that it is a hundred and 00:02:57.841 --> 00:02:59.661 sixty pages in length so it 00:02:59.881 --> 00:03:01.981 is an extensive auditing 00:03:02.021 --> 00:03:03.663 tool and we are going to be 00:03:03.962 --> 00:03:05.103 using the table of contents 00:03:05.122 --> 00:03:06.084 in the first instance just 00:03:06.123 --> 00:03:07.024 talking about what's 00:03:07.084 --> 00:03:08.485 included so we've got the 00:03:08.544 --> 00:03:09.604 general details and I 00:03:09.625 --> 00:03:10.604 should mention as we're 00:03:10.645 --> 00:03:12.225 thinking about these general details 00:03:12.765 --> 00:03:13.786 It is the audit tool, 00:03:13.825 --> 00:03:14.847 but the way that we've 00:03:14.866 --> 00:03:16.326 designed this is that it 00:03:16.546 --> 00:03:18.388 also then functions as an 00:03:18.608 --> 00:03:19.989 audit reporting tool. 00:03:20.288 --> 00:03:21.329 So you can be using this 00:03:21.368 --> 00:03:22.288 format to be giving the 00:03:22.329 --> 00:03:24.530 report back to the provider 00:03:24.550 --> 00:03:25.610 and all the stakeholders 00:03:25.650 --> 00:03:26.651 that you need to be 00:03:27.050 --> 00:03:28.991 providing the information to. 00:03:29.451 --> 00:03:30.731 So I've got all of the details. 00:03:30.891 --> 00:03:32.893 Then we've got the four quality areas. 00:03:33.573 --> 00:03:35.794 all of the focus areas and 00:03:35.974 --> 00:03:37.356 all of the outcome standards. 00:03:37.377 --> 00:03:37.836 And we're going to be 00:03:37.856 --> 00:03:38.937 looking at some of those in 00:03:38.978 --> 00:03:39.479 a little while. 00:03:39.538 --> 00:03:40.759 And as you would expect, 00:03:40.800 --> 00:03:41.860 when we're jumping into the 00:03:41.941 --> 00:03:42.762 outcome standards, 00:03:43.181 --> 00:03:44.663 we've also got the 00:03:44.704 --> 00:03:46.025 performance indicators and 00:03:46.044 --> 00:03:46.566 then we've got some 00:03:46.605 --> 00:03:47.667 guidance on what we should 00:03:47.706 --> 00:03:50.209 be doing and documenting as 00:03:50.329 --> 00:03:51.150 internal auditors. 00:03:51.169 --> 00:03:52.091 So we've got all of those 00:03:52.131 --> 00:03:52.991 compliance areas. 00:03:53.733 --> 00:03:55.554 I'll just quickly mention here as well, 00:03:56.414 --> 00:03:58.056 I'll just find the right spot. 00:03:59.635 --> 00:04:00.837 before we keep going through, 00:04:01.479 --> 00:04:03.901 that we have also included, 00:04:04.383 --> 00:04:06.986 and we'll look at this in a little while, 00:04:07.568 --> 00:04:09.030 in the area of supporting 00:04:09.110 --> 00:04:10.331 students with a disability, 00:04:10.512 --> 00:04:11.894 you can see that the 00:04:12.875 --> 00:04:13.877 auditing tool has sort of 00:04:13.956 --> 00:04:15.038 eighteen pages there. 00:04:15.079 --> 00:04:16.100 We have built in 00:04:16.901 --> 00:04:18.721 a mini internal auditing 00:04:18.781 --> 00:04:20.201 tool for the Disability 00:04:20.242 --> 00:04:21.521 Standards for Education. 00:04:21.622 --> 00:04:23.103 So I don't think that 00:04:23.142 --> 00:04:25.583 providers can address how 00:04:25.642 --> 00:04:27.064 they are managing and 00:04:27.103 --> 00:04:28.663 supporting students living 00:04:28.684 --> 00:04:30.264 with a disability without 00:04:30.644 --> 00:04:32.745 also making sure that 00:04:32.785 --> 00:04:33.444 they've covered the 00:04:33.464 --> 00:04:34.185 compliance for the 00:04:34.204 --> 00:04:36.266 Disability Standards for Education, 00:04:36.565 --> 00:04:37.586 so just make that point 00:04:37.605 --> 00:04:39.047 there that there is quite a 00:04:39.086 --> 00:04:40.947 significant section of the 00:04:40.987 --> 00:04:42.447 tool that is targeting that 00:04:42.487 --> 00:04:43.348 particular area. 00:04:44.148 --> 00:04:45.788 Once we've completed all of 00:04:45.829 --> 00:04:47.069 the outcome standards in 00:04:47.089 --> 00:04:48.331 those four quality areas, 00:04:48.370 --> 00:04:48.911 we've then got the 00:04:48.951 --> 00:04:50.031 compliance requirements. 00:04:50.471 --> 00:04:51.312 All of the compliance 00:04:51.353 --> 00:04:53.353 requirements that align to 00:04:53.434 --> 00:04:54.415 outcome standards are 00:04:54.435 --> 00:04:56.956 included in line with the tool. 00:04:57.016 --> 00:04:58.317 So we're reviewing those 00:04:58.338 --> 00:04:59.517 compliance requirements or 00:05:00.158 --> 00:05:01.980 auditing them as we're 00:05:02.120 --> 00:05:03.321 auditing the outcome standard. 00:05:03.341 --> 00:05:04.180 But there's a whole range of 00:05:04.201 --> 00:05:04.822 those compliance 00:05:04.862 --> 00:05:05.802 requirements that aren't 00:05:05.882 --> 00:05:08.725 directly aligned to outcome standards. 00:05:08.745 --> 00:05:10.865 So we've got a further section for them. 00:05:11.185 --> 00:05:12.666 We've then got the audit summary 00:05:15.108 --> 00:05:16.329 summarising our findings, 00:05:16.970 --> 00:05:18.250 the compliance status 00:05:18.310 --> 00:05:21.333 across the various standards, 00:05:21.533 --> 00:05:24.475 and then we also have a 00:05:24.555 --> 00:05:26.817 summary of the recommendations. 00:05:27.516 --> 00:05:28.978 When we then get to some of 00:05:29.017 --> 00:05:29.759 the attachments, 00:05:29.778 --> 00:05:31.339 I'll just quickly mention as well, 00:05:31.399 --> 00:05:32.841 we have provided at the end 00:05:32.880 --> 00:05:34.622 of the tool an action plan 00:05:34.661 --> 00:05:35.702 for the next steps and how 00:05:35.723 --> 00:05:36.262 we're getting those 00:05:36.302 --> 00:05:37.223 improvements in place. 00:05:37.564 --> 00:05:38.884 And we've also included 00:05:39.524 --> 00:05:41.447 an appendix that covers some 00:05:41.507 --> 00:05:43.629 key components of internal 00:05:43.689 --> 00:05:44.689 auditing best practice. 00:05:45.129 --> 00:05:45.730 We've aligned to 00:05:45.911 --> 00:05:47.232 ISO-Nineteen-thousand-eleven, 00:05:47.271 --> 00:05:48.994 the guidance for auditing 00:05:49.014 --> 00:05:49.875 management systems, 00:05:49.935 --> 00:05:51.516 and particularly around, obviously, 00:05:51.636 --> 00:05:52.377 internal auditing. 00:05:52.918 --> 00:05:53.658 And we've included 00:05:53.697 --> 00:05:55.000 information here on what 00:05:55.019 --> 00:05:55.600 you should be doing with 00:05:55.620 --> 00:05:56.620 your audit program, 00:05:57.000 --> 00:05:57.601 how you should be going 00:05:57.622 --> 00:05:58.802 about conducting audits, 00:05:59.184 --> 00:06:00.084 reflecting the seven 00:06:00.124 --> 00:06:01.305 principles of auditing, 00:06:01.685 --> 00:06:03.067 how we're addressing audit evidence, 00:06:03.127 --> 00:06:03.567 et cetera. 00:06:04.127 --> 00:06:05.767 And then we also have an 00:06:05.807 --> 00:06:07.009 appendix around the 00:06:07.048 --> 00:06:08.728 disability standards for education. 00:06:08.769 --> 00:06:10.189 So we're covering off the 00:06:10.290 --> 00:06:11.509 rights and responsibilities, 00:06:11.569 --> 00:06:13.149 students and providers, 00:06:13.509 --> 00:06:15.211 and also looking at whether 00:06:15.230 --> 00:06:16.310 you wanted to put in place 00:06:16.471 --> 00:06:18.391 a disability discrimination action plan. 00:06:18.411 --> 00:06:20.232 So we are thinking very much 00:06:20.271 --> 00:06:21.851 about improvements and outcomes, 00:06:21.911 --> 00:06:23.392 trying to make sure that 00:06:23.413 --> 00:06:24.473 you've got the tools you 00:06:24.512 --> 00:06:25.872 need to effectively 00:06:25.913 --> 00:06:26.793 implement the internal 00:06:26.853 --> 00:06:29.113 audit and also the tools 00:06:29.134 --> 00:06:30.473 you need to be implementing 00:06:30.553 --> 00:06:31.795 some recommendations that 00:06:31.814 --> 00:06:32.595 are coming out of that. 00:06:33.682 --> 00:06:34.103 Now again, 00:06:34.144 --> 00:06:35.045 not going to read through all of 00:06:35.064 --> 00:06:35.605 the information, 00:06:35.625 --> 00:06:37.007 we're just gonna quickly fly through. 00:06:37.408 --> 00:06:38.848 So we've got the summary information, 00:06:38.908 --> 00:06:41.031 the objectives, terminology being used, 00:06:41.052 --> 00:06:42.934 we've got the provider's details, 00:06:43.454 --> 00:06:44.495 audit details, 00:06:44.536 --> 00:06:45.997 sampling of training products, 00:06:46.057 --> 00:06:48.641 governing persons, we've got temporary, 00:06:48.822 --> 00:06:50.603 permanent temporary delivery sites, 00:06:50.644 --> 00:06:51.884 and then we're getting into 00:06:52.466 --> 00:06:55.389 the quality areas and the 00:06:55.610 --> 00:06:56.511 outcome standards. 00:06:56.531 --> 00:06:57.291 And I just want to run 00:06:57.331 --> 00:06:59.074 through a couple of these 00:06:59.113 --> 00:07:00.675 just to give you some examples, again, 00:07:00.694 --> 00:07:01.516 of the structure and the 00:07:01.555 --> 00:07:02.357 logic of the tool. 00:07:02.737 --> 00:07:03.999 So with each of the quality areas, 00:07:04.079 --> 00:07:05.019 we've got the outcome 00:07:05.060 --> 00:07:06.802 statements and then we've got the intent. 00:07:07.483 --> 00:07:08.822 of that outcome statement. 00:07:09.303 --> 00:07:10.944 We then have the focus areas, 00:07:11.403 --> 00:07:13.345 and we have any information provided, 00:07:13.425 --> 00:07:15.206 government guidance on the focus area. 00:07:15.706 --> 00:07:16.565 And then we get into the 00:07:16.625 --> 00:07:18.887 main format of our tool. 00:07:19.007 --> 00:07:20.447 And the way that all of our 00:07:20.528 --> 00:07:22.468 internal auditing tools are 00:07:22.487 --> 00:07:23.949 designed in the VETA community, 00:07:23.968 --> 00:07:25.848 including for this tool, 00:07:26.168 --> 00:07:27.269 is that we have the standard. 00:07:28.050 --> 00:07:30.411 We then have a section or a 00:07:30.490 --> 00:07:32.692 box for each performance indicator. 00:07:32.752 --> 00:07:34.252 So we can see the outcome standard, 00:07:34.312 --> 00:07:34.911 one point one. 00:07:35.353 --> 00:07:36.353 Training is engaging. 00:07:37.026 --> 00:07:38.547 well-structured and enables 00:07:38.586 --> 00:07:39.766 VET students to attain 00:07:39.927 --> 00:07:40.668 skills and knowledge 00:07:40.708 --> 00:07:42.228 consistent with the training product. 00:07:42.629 --> 00:07:44.449 Then we have the performance indicators. 00:07:44.490 --> 00:07:45.649 So the first one, 00:07:46.610 --> 00:07:48.291 the RTO must demonstrate 00:07:48.612 --> 00:07:50.372 training is consistent with 00:07:50.413 --> 00:07:51.992 the requirements of the training product. 00:07:52.374 --> 00:07:53.314 We then have a section for 00:07:53.353 --> 00:07:54.535 any additional guidance. 00:07:54.855 --> 00:07:57.815 Sometimes it's useful to have definitions, 00:07:57.855 --> 00:07:59.137 terms and definitions in there. 00:07:59.677 --> 00:08:00.976 We then include for each of 00:08:01.016 --> 00:08:02.218 the performance indicators 00:08:02.257 --> 00:08:02.997 a key question. 00:08:03.478 --> 00:08:05.017 So that question can be used at audit, 00:08:05.418 --> 00:08:06.978 it's supporting the CPD, 00:08:07.218 --> 00:08:08.658 it's supporting the auditor, first of all, 00:08:08.678 --> 00:08:09.519 the internal auditor, 00:08:09.559 --> 00:08:12.180 supporting the CPD of the auditee, 00:08:12.220 --> 00:08:13.319 the team that are involved, 00:08:13.699 --> 00:08:14.660 and is getting the team 00:08:14.680 --> 00:08:16.180 members used to answering 00:08:16.261 --> 00:08:19.141 those kinds of questions during audits, 00:08:19.461 --> 00:08:21.141 which they might face in 00:08:21.182 --> 00:08:22.322 future when we're thinking 00:08:22.341 --> 00:08:25.202 about external audits and the regulator. 00:08:25.723 --> 00:08:27.144 undertaking an on-site audit. 00:08:27.204 --> 00:08:28.845 So it is really good for a 00:08:28.865 --> 00:08:29.845 whole range of reasons to 00:08:29.865 --> 00:08:30.766 be including those key 00:08:30.805 --> 00:08:31.646 questions in the audit. 00:08:32.147 --> 00:08:33.508 We then have a section for 00:08:33.648 --> 00:08:35.989 what evidence is required to be present. 00:08:36.688 --> 00:08:38.490 We also have a free form 00:08:39.030 --> 00:08:40.091 area where you can be 00:08:40.150 --> 00:08:41.371 recording all of the other 00:08:41.432 --> 00:08:43.352 evidence that is being demonstrated. 00:08:44.634 --> 00:08:46.634 A section for determining is 00:08:46.674 --> 00:08:49.157 this effective and 00:08:50.234 --> 00:08:51.355 Are there any improvements 00:08:51.375 --> 00:08:52.395 that you might recommend? 00:08:52.956 --> 00:08:53.897 And then a section for 00:08:53.937 --> 00:08:55.057 further notes and actions 00:08:55.077 --> 00:08:56.119 that includes where you 00:08:56.158 --> 00:08:57.360 might record your findings 00:08:57.820 --> 00:09:00.162 and also record any recommendations. 00:09:00.582 --> 00:09:01.503 And then we go on again, 00:09:01.543 --> 00:09:02.663 we've got the standard one 00:09:02.703 --> 00:09:03.644 point one and then we've 00:09:03.664 --> 00:09:05.225 got the second performance indicator. 00:09:05.267 --> 00:09:06.488 So you can see that structure there. 00:09:06.727 --> 00:09:08.068 Every performance indicator 00:09:08.129 --> 00:09:10.230 has that section, their table. 00:09:10.750 --> 00:09:12.332 that has any additional 00:09:12.373 --> 00:09:13.774 information for the indicator, 00:09:14.154 --> 00:09:15.155 their key question, 00:09:15.557 --> 00:09:16.957 evidence that should be in place, 00:09:17.418 --> 00:09:19.221 an open freeform area for 00:09:19.301 --> 00:09:21.163 more evidence determining 00:09:21.182 --> 00:09:22.303 whether that performance 00:09:22.344 --> 00:09:24.647 indicator is demonstrated, is effective, 00:09:25.126 --> 00:09:25.327 and 00:09:25.807 --> 00:09:26.788 if there are improvements 00:09:26.828 --> 00:09:27.791 that you want to be noting, 00:09:28.390 --> 00:09:29.773 and then the notes and actions. 00:09:30.072 --> 00:09:31.615 So you see that format carry 00:09:31.654 --> 00:09:34.359 through as we go through the document. 00:09:34.399 --> 00:09:35.240 I'm just going to scroll 00:09:35.279 --> 00:09:36.600 down here as we're going 00:09:36.640 --> 00:09:39.585 through the performance, sorry, 00:09:39.625 --> 00:09:40.765 the outcome indicators and 00:09:40.787 --> 00:09:41.868 their performance standard. 00:09:43.856 --> 00:09:45.057 And I'm looking for a 00:09:45.077 --> 00:09:46.318 particular section here, 00:09:46.619 --> 00:09:48.080 and I'll just quickly cover this one. 00:09:48.600 --> 00:09:50.120 So this one is looking, 00:09:50.360 --> 00:09:51.522 we've jumped into standard 00:09:51.601 --> 00:09:53.222 one point three, the assessment system, 00:09:53.783 --> 00:09:55.364 and we're looking at one 00:09:55.384 --> 00:09:57.144 point three B and one point 00:09:57.164 --> 00:09:58.865 three C performance 00:09:58.926 --> 00:10:00.386 indicators and 00:10:00.626 --> 00:10:01.508 demonstrating that 00:10:01.548 --> 00:10:02.707 assessment tools are 00:10:02.748 --> 00:10:04.789 reviewed prior to use and 00:10:04.809 --> 00:10:06.190 that there are changes, 00:10:06.250 --> 00:10:07.530 the necessary changes made 00:10:07.571 --> 00:10:08.412 from those reviews. 00:10:08.792 --> 00:10:09.152 So again, 00:10:09.192 --> 00:10:11.114 we've got the additional information, 00:10:11.173 --> 00:10:11.894 definitions, 00:10:11.933 --> 00:10:12.654 what are we talking about 00:10:12.674 --> 00:10:14.355 with assessment tool, assessment system. 00:10:14.856 --> 00:10:16.097 We've got some key questions. 00:10:16.638 --> 00:10:17.859 We've got some key evidence 00:10:17.899 --> 00:10:19.059 that needs to be in place. 00:10:19.460 --> 00:10:20.461 And in this case, 00:10:20.660 --> 00:10:23.682 we're then providing a tool 00:10:23.722 --> 00:10:26.065 that the internal audit can 00:10:26.304 --> 00:10:27.525 use to actually be 00:10:27.706 --> 00:10:29.027 analysing those assessment 00:10:29.047 --> 00:10:30.688 tools and work out if that's happening. 00:10:31.249 --> 00:10:33.210 So we've got assessment 00:10:33.250 --> 00:10:34.890 processes and evidence gathering, 00:10:35.071 --> 00:10:36.231 and we can be reviewing 00:10:36.991 --> 00:10:38.173 sampling a particular 00:10:38.253 --> 00:10:39.373 training product and the 00:10:39.393 --> 00:10:40.734 particular assessment tool, 00:10:41.173 --> 00:10:42.975 and then some criteria for 00:10:43.054 --> 00:10:44.635 the evaluation of that tool. 00:10:45.115 --> 00:10:46.336 So we have built in 00:10:46.537 --> 00:10:48.477 additional evaluative 00:10:48.577 --> 00:10:50.119 sections of the internal 00:10:50.139 --> 00:10:51.500 audit where it's relevant, 00:10:51.860 --> 00:10:52.840 and assessment tools is a 00:10:52.899 --> 00:10:53.941 really good example of that. 00:10:55.784 --> 00:10:56.926 Another really good example 00:10:56.946 --> 00:10:59.368 of that is looking at, again, 00:10:59.408 --> 00:11:00.788 with assessment tools and 00:11:00.808 --> 00:11:02.210 assessment judgements for that matter, 00:11:02.551 --> 00:11:03.230 the principles of 00:11:03.250 --> 00:11:05.352 assessment and the rules of evidence. 00:11:05.373 --> 00:11:05.773 So again, 00:11:05.793 --> 00:11:07.394 you can see in this particular section, 00:11:07.433 --> 00:11:09.035 we're reviewing the assessment tool, 00:11:09.456 --> 00:11:11.278 sampled the tool from a training product. 00:11:11.357 --> 00:11:12.899 We're documenting what it is that, 00:11:13.278 --> 00:11:14.480 what documentation it is 00:11:14.500 --> 00:11:15.701 that's being used for that tool. 00:11:16.181 --> 00:11:16.802 And then we've got the 00:11:16.822 --> 00:11:17.962 principles of assessment 00:11:18.082 --> 00:11:19.203 and we've got guidance here 00:11:19.244 --> 00:11:21.265 for the internal auditor to be 00:11:22.025 --> 00:11:23.907 evaluating each of the 00:11:23.947 --> 00:11:25.869 sections of the principles 00:11:26.308 --> 00:11:28.269 of assessment and then 00:11:28.289 --> 00:11:29.691 again you're already in 00:11:29.750 --> 00:11:30.652 front of me we've got a 00:11:30.692 --> 00:11:32.432 similar section for the 00:11:32.472 --> 00:11:33.974 rules of evidence so we 00:11:33.994 --> 00:11:35.173 have built that additional 00:11:35.214 --> 00:11:36.294 guidance in in an 00:11:36.335 --> 00:11:38.296 evaluative format for 00:11:38.696 --> 00:11:39.836 internal auditors to be 00:11:39.917 --> 00:11:41.077 able to to get that 00:11:41.118 --> 00:11:42.538 guidance and to implement 00:11:43.807 --> 00:11:44.868 Another item here I'll just 00:11:44.888 --> 00:11:47.549 mention quickly, one point five, 00:11:47.649 --> 00:11:48.370 we're talking about the 00:11:48.389 --> 00:11:49.230 assessment system is 00:11:49.291 --> 00:11:50.932 quality assured by 00:11:50.951 --> 00:11:52.033 appropriately skilled and 00:11:52.072 --> 00:11:53.033 credentialed persons 00:11:53.114 --> 00:11:54.754 through a regular process 00:11:54.794 --> 00:11:56.615 of validating assessment 00:11:56.655 --> 00:11:57.917 practices and judgements. 00:11:58.096 --> 00:11:59.758 So we're talking about our validation. 00:11:59.977 --> 00:12:01.619 You've got a very similar format here, 00:12:02.039 --> 00:12:04.822 performance indicator one point five A, 00:12:04.942 --> 00:12:06.182 we've got the key question. 00:12:06.562 --> 00:12:08.063 But why I wanted to highlight this one, 00:12:09.517 --> 00:12:10.817 is that you can see here 00:12:11.356 --> 00:12:13.878 that we have also built in 00:12:13.937 --> 00:12:16.398 the compliance requirements in line. 00:12:16.798 --> 00:12:18.158 So this is talking about the 00:12:18.198 --> 00:12:20.099 retention of assessments 00:12:20.438 --> 00:12:22.559 and the process that's in place. 00:12:22.600 --> 00:12:23.539 So we've lifted up that 00:12:23.559 --> 00:12:24.879 compliance requirement ten 00:12:25.360 --> 00:12:27.120 and we're evaluating it at 00:12:27.181 --> 00:12:28.421 the same time as we're 00:12:28.461 --> 00:12:30.140 evaluating the outcome standard. 00:12:30.441 --> 00:12:31.802 So where those compliance 00:12:31.841 --> 00:12:33.442 requirements do line up, 00:12:34.001 --> 00:12:35.065 with the outcome standards, 00:12:35.085 --> 00:12:36.427 we've built that into the tool. 00:12:36.928 --> 00:12:38.393 Otherwise, as I mentioned before, 00:12:38.714 --> 00:12:40.136 they're at the bottom of the tool. 00:12:41.538 --> 00:12:42.679 Let's keep going here. 00:12:43.100 --> 00:12:44.740 We have included checklists 00:12:44.900 --> 00:12:45.760 where relevant. 00:12:46.500 --> 00:12:48.422 So here we're talking about 00:12:49.302 --> 00:12:51.644 the risk-based approach for 00:12:51.663 --> 00:12:54.125 validation and is this evident? 00:12:54.465 --> 00:12:56.265 So we have built in, again, 00:12:56.346 --> 00:12:57.947 mini checklists in the 00:12:58.067 --> 00:12:59.366 overall checklist where 00:12:59.407 --> 00:13:00.888 it's relevant for where 00:13:00.908 --> 00:13:01.828 there's been guidance 00:13:01.869 --> 00:13:02.908 that's relevant for those 00:13:02.948 --> 00:13:03.769 particular outcome 00:13:03.808 --> 00:13:05.629 standards or those 00:13:05.809 --> 00:13:08.792 particular performance indicators. 00:13:09.371 --> 00:13:10.553 I'm going to jump ahead now 00:13:10.734 --> 00:13:13.918 and we'll just scroll down 00:13:14.058 --> 00:13:15.260 and you can see the carry 00:13:15.280 --> 00:13:17.123 through of some of those tables. 00:13:17.604 --> 00:13:19.366 I did want to just quickly 00:13:20.432 --> 00:13:23.975 come to that area around the 00:13:24.015 --> 00:13:25.177 disability standards. 00:13:25.636 --> 00:13:26.498 Or just before I do, 00:13:26.758 --> 00:13:27.778 I will just quickly mention 00:13:27.798 --> 00:13:28.820 marketing as well because I 00:13:28.860 --> 00:13:29.760 was flying past it. 00:13:30.341 --> 00:13:31.701 So here's an example again 00:13:31.761 --> 00:13:33.023 where we've broken down. 00:13:33.443 --> 00:13:35.605 So we're in outcome standard two point one, 00:13:35.785 --> 00:13:36.446 clear and accurate 00:13:36.466 --> 00:13:37.307 information is getting 00:13:37.346 --> 00:13:38.648 provided to prospective 00:13:38.687 --> 00:13:39.629 students and students. 00:13:40.389 --> 00:13:42.972 And we've got the performance indicator, 00:13:43.013 --> 00:13:44.715 two point one C. And within 00:13:44.754 --> 00:13:46.376 that performance indicator, 00:13:46.397 --> 00:13:48.099 there's a various number of 00:13:48.178 --> 00:13:51.022 sections and there's various guidance. 00:13:51.163 --> 00:13:52.264 So you can see there again 00:13:52.283 --> 00:13:53.465 where we've taken the 00:13:53.505 --> 00:13:54.767 performance indicator two 00:13:54.807 --> 00:13:56.389 point one C one. 00:13:57.389 --> 00:13:58.350 and then we've broken that 00:13:58.390 --> 00:14:00.150 down into an easy checklist 00:14:00.191 --> 00:14:01.211 mode so again there's been 00:14:01.231 --> 00:14:02.773 a lot of work put into the 00:14:02.793 --> 00:14:04.312 tool to make it as easy as 00:14:04.352 --> 00:14:05.953 possible for the internal 00:14:06.014 --> 00:14:08.154 auditors to understand what 00:14:08.195 --> 00:14:09.635 the expectations are and 00:14:09.655 --> 00:14:11.397 then how to use it and then 00:14:11.537 --> 00:14:12.476 following on from that 00:14:12.616 --> 00:14:13.697 information around 00:14:13.898 --> 00:14:15.198 information provision from 00:14:15.239 --> 00:14:16.119 that outcome standard 00:14:16.158 --> 00:14:17.100 performance indicator we've 00:14:17.139 --> 00:14:18.259 obviously got a compliance 00:14:18.299 --> 00:14:19.561 requirement compliance 00:14:19.600 --> 00:14:20.900 requirement seven for 00:14:21.020 --> 00:14:22.101 marketing and advertising 00:14:22.142 --> 00:14:23.982 so again you can see where we've built 00:14:24.383 --> 00:14:27.306 the evaluative criteria for 00:14:27.365 --> 00:14:29.849 that compliance area into 00:14:30.048 --> 00:14:31.431 the outcome standard where 00:14:31.451 --> 00:14:32.672 we're looking at the 00:14:32.772 --> 00:14:33.874 information provision and 00:14:33.933 --> 00:14:35.294 marketing and we've got the 00:14:35.315 --> 00:14:37.076 checklist there to be able 00:14:37.116 --> 00:14:37.738 to work through. 00:14:39.371 --> 00:14:39.672 Okay, 00:14:39.692 --> 00:14:40.793 now I'm just gonna jump back up to 00:14:40.813 --> 00:14:41.774 the contents might be a 00:14:41.794 --> 00:14:42.916 faster way to do this. 00:14:43.496 --> 00:14:45.938 I did just want to have a quick look at, 00:14:46.139 --> 00:14:46.919 as I mentioned, 00:14:47.181 --> 00:14:51.284 the inclusion for students 00:14:51.304 --> 00:14:52.046 with a disability. 00:14:52.086 --> 00:14:52.886 So I'm just gonna quickly 00:14:52.947 --> 00:14:55.188 jump to standard two point four, 00:14:55.269 --> 00:14:56.431 outcome standard two point four, 00:14:56.471 --> 00:14:57.432 reasonable adjustments are 00:14:57.471 --> 00:14:59.354 made to support students with disability. 00:14:59.854 --> 00:15:01.174 to access and participate in 00:15:01.215 --> 00:15:03.034 training assessment on an equal basis. 00:15:03.075 --> 00:15:05.416 And then we've got the definitions there. 00:15:05.836 --> 00:15:06.777 And then as I mentioned, 00:15:06.817 --> 00:15:08.697 we've included around a 00:15:08.738 --> 00:15:10.698 twenty page disability 00:15:10.739 --> 00:15:12.158 standards for education 00:15:12.778 --> 00:15:15.740 tool to do that particular 00:15:16.581 --> 00:15:18.761 auditing and evaluate the arrangements. 00:15:19.422 --> 00:15:20.582 And as you'll be aware, 00:15:20.602 --> 00:15:21.302 with the Disability 00:15:21.342 --> 00:15:22.283 Standards for Education, 00:15:22.323 --> 00:15:23.364 they're broken down into 00:15:23.384 --> 00:15:24.825 those five focus areas. 00:15:25.164 --> 00:15:26.605 So we've got each of the focus areas. 00:15:26.946 --> 00:15:28.485 We've got the information on 00:15:28.586 --> 00:15:30.506 what the minimum requirement is. 00:15:30.986 --> 00:15:32.707 And in this example, we're saying, 00:15:32.807 --> 00:15:33.828 is this in place? 00:15:33.908 --> 00:15:35.188 We're doing a compliance 00:15:35.288 --> 00:15:38.110 audit to the legislative instrument, 00:15:38.130 --> 00:15:39.730 Disability Standards for Education, 00:15:39.772 --> 00:15:41.052 is it in place? 00:15:41.591 --> 00:15:43.653 And then we've got a format 00:15:43.753 --> 00:15:45.514 to describe what evidence 00:15:45.553 --> 00:15:46.995 might be in place to support that. 00:15:47.554 --> 00:15:49.017 any recommendations or 00:15:49.057 --> 00:15:50.778 findings and any 00:15:50.798 --> 00:15:52.539 improvements that might need to be made. 00:15:52.941 --> 00:15:53.421 So again, 00:15:53.461 --> 00:15:56.384 quite an extensive tool to really 00:15:56.464 --> 00:16:00.327 dig deep into the practices 00:16:00.568 --> 00:16:01.830 of your VET provider to 00:16:01.870 --> 00:16:02.850 ensure that you are 00:16:02.931 --> 00:16:04.373 reflecting the minimum 00:16:04.452 --> 00:16:05.494 expectations from the 00:16:05.514 --> 00:16:07.134 Disability Standards for Education. 00:16:07.895 --> 00:16:08.596 I'm just going to fly 00:16:08.636 --> 00:16:09.897 through that section. 00:16:10.738 --> 00:16:12.078 And then as you would expect, 00:16:12.538 --> 00:16:13.539 once it's completed, 00:16:14.120 --> 00:16:16.802 we revert back to the standard format. 00:16:17.182 --> 00:16:18.602 What are we doing to support? 00:16:18.763 --> 00:16:19.543 And then we've still got 00:16:19.563 --> 00:16:21.585 that summary information. 00:16:21.846 --> 00:16:23.105 What needs to be in place? 00:16:23.366 --> 00:16:25.168 Is or are all of these 00:16:25.187 --> 00:16:26.208 arrangements effective? 00:16:26.408 --> 00:16:27.850 Is this effective for our students? 00:16:28.610 --> 00:16:31.313 and what improvements we want to recommend, 00:16:31.474 --> 00:16:33.297 and again, the freeform areas for that. 00:16:33.618 --> 00:16:35.559 So we've got the merge of 00:16:35.600 --> 00:16:37.123 those tools to really, again, 00:16:37.462 --> 00:16:38.585 make an effective approach 00:16:38.745 --> 00:16:40.508 for the internal auditors. 00:16:41.168 --> 00:16:44.352 Now, I'm just going to jump down to... 00:16:46.244 --> 00:16:47.384 compliance requirements so 00:16:47.404 --> 00:16:48.544 when we get through all of 00:16:48.585 --> 00:16:50.306 those quality areas and 00:16:50.326 --> 00:16:51.546 focus areas and outcome 00:16:51.586 --> 00:16:52.746 standards we do have 00:16:53.106 --> 00:16:54.187 compliance requirements 00:16:54.246 --> 00:16:55.847 remaining where the 00:16:55.988 --> 00:16:57.308 compliance requirements so 00:16:57.349 --> 00:16:58.328 in this case marketing 00:16:58.408 --> 00:16:59.350 advertising where it's 00:16:59.389 --> 00:17:01.289 built in with the outcome 00:17:01.330 --> 00:17:02.451 standard we're referencing 00:17:02.471 --> 00:17:04.531 that within the tool where 00:17:04.571 --> 00:17:07.333 it's not built into the outcome standard 00:17:08.410 --> 00:17:10.132 then we provide the similar format. 00:17:10.152 --> 00:17:11.073 So we can see here the 00:17:11.133 --> 00:17:12.114 issuance of AQF 00:17:12.154 --> 00:17:14.017 certification as a 00:17:14.057 --> 00:17:15.097 compliance requirement. 00:17:15.117 --> 00:17:16.098 We've got the requirements 00:17:16.138 --> 00:17:17.300 there and we've got that 00:17:17.340 --> 00:17:19.083 same format open for you to 00:17:19.103 --> 00:17:20.263 be documenting your evidence, 00:17:20.324 --> 00:17:21.665 determining effectiveness, 00:17:22.165 --> 00:17:23.728 considering improvements 00:17:23.989 --> 00:17:25.450 and making your findings 00:17:25.529 --> 00:17:26.451 and recommendations. 00:17:26.971 --> 00:17:29.034 So we've got that for all of 00:17:29.094 --> 00:17:30.595 the compliance requirements. 00:17:30.615 --> 00:17:31.756 You can see very similar 00:17:31.836 --> 00:17:33.617 checklist formats to be 00:17:33.657 --> 00:17:35.058 capturing the requirements, 00:17:35.098 --> 00:17:36.539 making it very easy for 00:17:36.740 --> 00:17:39.321 each of those requirements to be audited, 00:17:40.022 --> 00:17:41.084 to be evaluated, 00:17:41.463 --> 00:17:44.086 and for the auditor to be 00:17:44.226 --> 00:17:45.207 making that critical 00:17:45.267 --> 00:17:47.068 examination and judgment of 00:17:47.449 --> 00:17:49.871 the performance of the provider. 00:17:51.644 --> 00:17:52.765 Once we've gotten through 00:17:53.026 --> 00:17:54.686 all of those compliance 00:17:54.727 --> 00:17:57.009 requirements and the auditing format, 00:17:57.750 --> 00:17:58.832 as I mentioned before, 00:17:59.031 --> 00:18:06.098 we then have the summary information. 00:18:06.159 --> 00:18:07.560 So we have the audit summary 00:18:08.121 --> 00:18:10.183 and a summary of the outcome standards, 00:18:10.523 --> 00:18:11.424 the findings around 00:18:11.464 --> 00:18:12.905 effectiveness and also 00:18:13.067 --> 00:18:14.288 improvements recommended. 00:18:16.209 --> 00:18:17.829 and then the findings around 00:18:17.890 --> 00:18:19.431 the compliance requirements 00:18:19.731 --> 00:18:21.113 and what's effective and 00:18:21.173 --> 00:18:22.933 also what improvements are 00:18:22.953 --> 00:18:24.174 going to be recommended. 00:18:24.634 --> 00:18:25.895 And then, as I mentioned before, 00:18:25.915 --> 00:18:27.778 we go into some additional tools. 00:18:27.837 --> 00:18:29.338 We have an action planning format. 00:18:29.898 --> 00:18:31.421 We've got the guidance for 00:18:31.540 --> 00:18:33.521 internal auditors aligned 00:18:33.602 --> 00:18:35.364 with the international standard. 00:18:36.473 --> 00:18:37.615 And then we've got the 00:18:37.674 --> 00:18:39.936 summary of the Disability 00:18:39.977 --> 00:18:41.178 Standards for Education 00:18:41.218 --> 00:18:42.318 Rights and Responsibilities, 00:18:42.398 --> 00:18:43.440 useful again for the 00:18:43.500 --> 00:18:44.580 auditors to be reflecting 00:18:44.681 --> 00:18:45.501 on as they're doing it, 00:18:46.001 --> 00:18:47.303 and that format for the 00:18:47.343 --> 00:18:49.184 Disability Discrimination Action Plan. 00:18:49.664 --> 00:18:50.286 So as I mentioned, 00:18:50.645 --> 00:18:51.906 a hundred and sixty pages, 00:18:51.946 --> 00:18:53.788 it is a very extensive document, 00:18:54.108 --> 00:18:55.029 can be used 00:18:56.611 --> 00:18:57.893 if you wanted to extract 00:18:58.113 --> 00:18:59.434 just the disability 00:19:00.776 --> 00:19:01.836 standards for education, 00:19:01.876 --> 00:19:03.358 do a compliance audit just there, 00:19:04.019 --> 00:19:05.741 and also obviously included 00:19:05.981 --> 00:19:07.443 in that full standards for 00:19:07.584 --> 00:19:09.006 RTO's twenty twenty five audit. 00:19:10.147 --> 00:19:10.929 Before I let you go, 00:19:10.949 --> 00:19:12.109 just a couple more quick 00:19:12.150 --> 00:19:15.332 tips for using this internal audit tool. 00:19:15.372 --> 00:19:16.333 You do need to understand 00:19:16.353 --> 00:19:17.053 the requirements. 00:19:17.513 --> 00:19:18.653 So it's a tool, 00:19:18.974 --> 00:19:20.675 but it's not replacing a 00:19:20.715 --> 00:19:21.896 qualified and experienced 00:19:22.076 --> 00:19:22.817 internal auditor. 00:19:22.837 --> 00:19:24.038 You do need to make sure 00:19:24.098 --> 00:19:25.559 that your internal auditors are trained, 00:19:25.579 --> 00:19:26.740 they understand what they're doing, 00:19:27.381 --> 00:19:28.602 around internal auditing, 00:19:28.642 --> 00:19:29.763 what the expectations are, 00:19:29.784 --> 00:19:30.904 what tools they need to be using, 00:19:30.944 --> 00:19:32.846 what evidence they need to be collecting. 00:19:33.207 --> 00:19:34.769 They need to be able to 00:19:34.828 --> 00:19:35.970 evaluate that evidence 00:19:36.170 --> 00:19:38.132 against the compliance 00:19:38.152 --> 00:19:39.393 requirements that they're 00:19:39.493 --> 00:19:40.795 auditing and be able to 00:19:40.894 --> 00:19:42.016 also make effective 00:19:42.355 --> 00:19:43.897 findings and recommendations. 00:19:43.938 --> 00:19:45.500 So there is quite a 00:19:45.539 --> 00:19:47.481 significant understanding need there. 00:19:47.501 --> 00:19:48.282 If you don't have that 00:19:48.303 --> 00:19:49.364 within your organisation, 00:19:49.864 --> 00:19:50.944 We need to be identifying 00:19:51.005 --> 00:19:51.746 someone that we want to 00:19:51.766 --> 00:19:53.488 train up or you need to be 00:19:53.508 --> 00:19:54.650 going outside and getting 00:19:54.670 --> 00:19:56.030 that external consulting 00:19:56.070 --> 00:19:57.992 advice to be able to do this for you. 00:19:58.453 --> 00:19:59.955 You do want to approach it 00:20:00.016 --> 00:20:01.758 very deliberately and be 00:20:01.798 --> 00:20:03.239 thinking about how you're scheduling it. 00:20:03.259 --> 00:20:04.401 Do you want to do this once a year? 00:20:05.020 --> 00:20:06.442 Do you want to break it up 00:20:06.603 --> 00:20:07.584 and perhaps have different 00:20:07.624 --> 00:20:09.145 focus areas each month and 00:20:09.205 --> 00:20:10.268 spread this internal 00:20:10.307 --> 00:20:12.309 auditing out throughout the year? 00:20:12.990 --> 00:20:14.972 Do you want the one person to be doing it? 00:20:14.992 --> 00:20:15.933 Do you want a team of people 00:20:15.953 --> 00:20:16.414 to be doing it? 00:20:16.434 --> 00:20:17.336 So be thinking about that 00:20:17.415 --> 00:20:18.978 approach and scheduling and 00:20:19.018 --> 00:20:20.480 really trying to maximise 00:20:20.519 --> 00:20:22.060 the benefit for your team 00:20:22.701 --> 00:20:23.823 in terms of CPD. 00:20:23.903 --> 00:20:24.903 It is an activity that's 00:20:24.943 --> 00:20:26.505 building their professional 00:20:26.805 --> 00:20:27.705 understanding and their 00:20:27.746 --> 00:20:28.606 professional learning. 00:20:29.106 --> 00:20:31.249 And if you approach it in a formal way, 00:20:31.429 --> 00:20:33.289 as an external audit is done, 00:20:33.671 --> 00:20:34.830 you might find that there's 00:20:34.852 --> 00:20:36.472 some great CPD outcomes for 00:20:36.512 --> 00:20:37.594 your team there as well in 00:20:37.753 --> 00:20:39.954 understanding how audits occur, 00:20:40.435 --> 00:20:41.297 what evidence is, 00:20:41.696 --> 00:20:42.958 how it should be provided, 00:20:43.077 --> 00:20:44.439 how it's going to be evaluated, 00:20:44.538 --> 00:20:45.740 and the kinds of questions 00:20:46.059 --> 00:20:46.980 that they might be getting 00:20:47.101 --> 00:20:47.922 asked in interview and 00:20:48.001 --> 00:20:49.942 audit and how they should 00:20:49.962 --> 00:20:50.683 be answering those. 00:20:51.673 --> 00:20:52.413 And then finally, 00:20:53.074 --> 00:20:53.973 you do want to be tracking, 00:20:54.034 --> 00:20:55.493 reviewing and updating the 00:20:55.713 --> 00:20:56.974 outcomes of your auditing. 00:20:57.375 --> 00:21:00.955 And in terms of the tool, we are tracking, 00:21:00.996 --> 00:21:02.336 reviewing and updating the 00:21:02.396 --> 00:21:04.156 tool itself all the time as 00:21:04.196 --> 00:21:05.458 additional guidance comes 00:21:05.478 --> 00:21:07.337 through from our regulator 00:21:07.377 --> 00:21:08.618 and from other stakeholders. 00:21:09.058 --> 00:21:10.278 And if you purchase the tool, 00:21:10.298 --> 00:21:11.400 you do get all of those 00:21:11.480 --> 00:21:12.839 updates on going free. 00:21:12.880 --> 00:21:14.601 So do keep an eye out as the 00:21:14.641 --> 00:21:15.740 tool is updated and make 00:21:15.780 --> 00:21:16.741 sure that you're capturing 00:21:16.781 --> 00:21:18.442 the latest and feeding that 00:21:18.642 --> 00:21:20.423 into your internal auditing system. 00:21:20.702 --> 00:21:21.747 I hope you found that useful. 00:21:22.028 --> 00:21:22.869 Look forward to seeing you 00:21:22.890 --> 00:21:24.013 on an upcoming live session.